Midtown Kia

Tire not covered under warranty Although the slash in my new tire was not presumably a defect but a road hazard and thus not covered under warranty, they were nice and quick. Although the slash in my new tire was not presumably a defect but a road hazard and thus not covered under warranty, they were nice and quick. More

Disappointed 75 yes old living on soc sec bought kia there. Same problem as previously under warranty. But of course Rick says other problem costing $2000. Can't p 75 yes old living on soc sec bought kia there. Same problem as previously under warranty. But of course Rick says other problem costing $2000. Can't pay that. Mid town charges 125 for test. Not happy. More

Rude and not helpful Did not tell us the price until after the service was complete. Very rude about it. They left our key in between the seat and console where we couldn’ Did not tell us the price until after the service was complete. Very rude about it. They left our key in between the seat and console where we couldn’t see it. When asked where it was they were no help at all. More

Oil change My work order must have been mixed up with another car. The work order has 50,000 additional miles on it recommending I return in approximately 4 yea My work order must have been mixed up with another car. The work order has 50,000 additional miles on it recommending I return in approximately 4 years for another oil change. Based on that, other recommendations would also not be required due to mileage. Just a mix up I guess. More

Best ever at any dealer No pressure very friendly best best I have ever had buying a car thank you I have nothing but good things to say about the way the deal was handled th No pressure very friendly best best I have ever had buying a car thank you I have nothing but good things to say about the way the deal was handled thank you More

Oil change Scheduled two vehicles for an oil change. Had two coupons to use. The service director told us about updates and even gave a better coupon. Scheduled two vehicles for an oil change. Had two coupons to use. The service director told us about updates and even gave a better coupon. More

Tremendous Travis always does a tremendous job. He and his team work diligently to get my car in and out. It's as simple as that. Travis always does a tremendous job. He and his team work diligently to get my car in and out. It's as simple as that. More

Travis is great to work with, he got the car in right way, Great service, got my car right in, had called and had a few problems, Travis toke the car right back, I wouldn't go any other place but Kia Midtown, Great service, got my car right in, had called and had a few problems, Travis toke the car right back, I wouldn't go any other place but Kia Midtown, great people to work with, Love the Kia Forte !!! More

This experience was seamless I got my car back and heard a rubbing noise that was not there before. I called and returned my car and got a loner car. It was all a good experienc I got my car back and heard a rubbing noise that was not there before. I called and returned my car and got a loner car. It was all a good experience. People was pleasant. More

Dissatisfied Customer poor customer service. Lack of empathy to customer. Then after 4 days finally received a loaner after speaking to manager. Then Enterprise told me poor customer service. Lack of empathy to customer. Then after 4 days finally received a loaner after speaking to manager. Then Enterprise told me they could not rent to me because Kia had an outstanding balance of $10k. Why would a company want their customer to know they are in that type of Dept. Horrible experience. More