Midtown Kia

First car purchase Jason at Midtown Kia helped my first car buying experience go a lot smoother than it would have. The car I originally had come in for was no longer av Jason at Midtown Kia helped my first car buying experience go a lot smoother than it would have. The car I originally had come in for was no longer available and he went to great lengths to find me a car that would work. He kept me updated on everything that was happening and answered all of my questions. My only complaint isn’t about him, it is about the other sales person I was handed off to when Jason had to leave on short notice. This person told me my monthly payments would be double what we had discussed and the numbers weren’t adding up. I would still recommend midtown Kia, but I would tell anyone to bring in another person just in case they have a similar experience. Jason was phenomenal and made me feel welcome More

a week of waiting Dropped car off Tuesday night. It needed a new part (which was part of a recall), and it didn't come in for a week. When I picked the car up a week Dropped car off Tuesday night. It needed a new part (which was part of a recall), and it didn't come in for a week. When I picked the car up a week later, the seat had been broken during service. Ordered another part, another week. Part came in but was wrong part. They overnighted correct part. Finally done. The service manager was very nice the entire time. I just had a really bad experience. More

Good customer service We needed a repair to our Niro. They scheduled the service so that we had a car to drive while ours was being worked on. Very convenient We needed a repair to our Niro. They scheduled the service so that we had a car to drive while ours was being worked on. Very convenient More

Check engine light service The service was very quick and painless. The staff was super helpful and found me a few coupons to knock some money off the bill. The service was very quick and painless. The staff was super helpful and found me a few coupons to knock some money off the bill. More

Sales This was the best experience I have ever had in buying a vehicle. Doug my salesman went above and beyond. Ask for Doug to buy! This was the best experience I have ever had in buying a vehicle. Doug my salesman went above and beyond. Ask for Doug to buy! More

Great Service Dropped of the car. Dealer provided shuttle we smoothly. Car was serviced without incident. Picked up the car in a reasonable amount of time, cleaned Dropped of the car. Dealer provided shuttle we smoothly. Car was serviced without incident. Picked up the car in a reasonable amount of time, cleaned and washed. More

Cant say I cant say that I had the best experience but it turned out ok in the end I guess. Reliability and ahnesty is important to me which I am dont feel I r I cant say that I had the best experience but it turned out ok in the end I guess. Reliability and ahnesty is important to me which I am dont feel I received from Brian. More

Service took too long. I had an appointment for an oil change and tire a balance and rotation and it took two hours to complete. The service man, Rick, didn’t seem to conce I had an appointment for an oil change and tire a balance and rotation and it took two hours to complete. The service man, Rick, didn’t seem to concerned about much of anything. I didn’t feel like it was very important for me to be there. More

Didn’t fix my problem 3 different times I have had something wrong with my tire. It’s leaking air. I have taken it in 3 different times and it still has the same problem. I also waited an ho I have had something wrong with my tire. It’s leaking air. I have taken it in 3 different times and it still has the same problem. I also waited an hour and a half for it to be fixed. I also paid money to have it fixed. It’s a pain because I have to put air in that tire every other day. More

Totally amazing. Everyone was very helpful and Jack got me into my dream car. The dealership was beautiful and clean. And the price of the Soul is definitely within ou Everyone was very helpful and Jack got me into my dream car. The dealership was beautiful and clean. And the price of the Soul is definitely within our budget. More