Midtown Kia

The whole experience was time consuming and disappointing. The only saving grace was the salesman, Jermaine, that helped me through this process. I ending up having to return the Kia I purchase disappointing. The only saving grace was the salesman, Jermaine, that helped me through this process. I ending up having to return the Kia I purchased and it took 5 days to get my down payment back. More

I was lied to about the trim package common not ever given the chance to even start the vehicle, rush through the signing process when I thought we were just kicking numbers around, and 10 miles down th given the chance to even start the vehicle, rush through the signing process when I thought we were just kicking numbers around, and 10 miles down the road when I did not like the car I was told oh well you shouldn't have signed for it. I've never had such a disappointing customer experience anywhere. More

No calls no communication at all, finally came back to take vehicle back that was never addressed. Bought it there, all services done there and they always lose and regain those records. It use to be a lo take vehicle back that was never addressed. Bought it there, all services done there and they always lose and regain those records. It use to be a lot better. More

The service technician was courteous and friendly. I feel like he listened to and addressed my concerns. I feel like he listened to and addressed my concerns. More

Really helpful service and sales people A finance person that really went above and beyond. He did not have to get involved, but he took ownership of our situation, and got answers to all our concerns. Than that really went above and beyond. He did not have to get involved, but he took ownership of our situation, and got answers to all our concerns. Thank you again. More

I met with Bo and he listened to what I was wanting in a car. I bought a Rio from them that day. I am really emotion the Rio. It is getting over 40mph in town driving. car. I bought a Rio from them that day. I am really emotion the Rio. It is getting over 40mph in town driving. More

Terrible. Doesn’t look at your vehicle just keeps your car for over a week charges you money and calls it good. Not one issue was fixed! Doesn’t look at your vehicle just keeps your car for over a week charges you money and calls it good. Not one issue was fixed! More

Service dept was awesome, provided service recommendations without being pushy! I was very satisfied, will return recommendations without being pushy! I was very satisfied, will return More

I purchased a brand new vehicle from here and the LoJack service is not working because the dealership hasn’t processed everything correctly. It’s been a week and a half and the issue still remains. I have service is not working because the dealership hasn’t processed everything correctly. It’s been a week and a half and the issue still remains. I have to initiate contact with the dealership to follow up and get updates. They are friendly, however, they do not follow up and communicate. Mike in Service is the only unpleasant person I’ve dealt with so far. The whole process has been frustrating to say the least. More

Great service. Addressed my needs. Professional sales agent. Justin Mabe. Great finance agent. Omar..maybe do business in the future. Addressed my needs. Professional sales agent. Justin Mabe. Great finance agent. Omar..maybe do business in the future. More