Midtown Kia

Amazing Brian and allen were fast sweet amazing and to the point! Very considerate to all my needs i am definitely coming to them in the future! Brian and allen were fast sweet amazing and to the point! Very considerate to all my needs i am definitely coming to them in the future! More

Missed opportunities Travis is great 5 star service manager. Overall the dealership is rated 4. There are missed service and sales opportunities. I've purchased 5 Kia's fr Travis is great 5 star service manager. Overall the dealership is rated 4. There are missed service and sales opportunities. I've purchased 5 Kia's from the previous owners. More

Heather was Awesome, the other guy, not so much! When I first walked in Heather greeted us! She made sure one of the men at the front was aware that I was there, because she was about to leave. The m When I first walked in Heather greeted us! She made sure one of the men at the front was aware that I was there, because she was about to leave. The man she spoke to completely ignored her! When she repeated herself, obviously for the sake of making sure he heard her, he rudely replied “I’ll get to them!” Heather went ahead and got me checked in, all the while with a smile on her face! The rude man (I really wish I had gotten his name) never once acknowledged me or looked away from the screen he was scowling at! Heather, must have noticed how awkward the whole thing made me feel because she kept apologizing! She was so professional and kind, and I honestly appreciated that! Everything else about my visit was awesome, including getting to see all the dogs in the building! The rudeness of the one man really irked me, and I honestly feel like he needs a lesson in customer service, but alas Heather saved the day and made me feel like an appreciated customer! More

Comfortable and quick We were greeted promptly and car taken in for oil change. Taken to a comfortable waiting area and was offered something to drink. Car was finished in We were greeted promptly and car taken in for oil change. Taken to a comfortable waiting area and was offered something to drink. Car was finished in a very timely manner and on our way. Very pleasant atmosphere. More

Good experience with service department The service department took care of fixing the memory map for my navigation, even though it wasn’t their responsibility..very kind of them to cover it The service department took care of fixing the memory map for my navigation, even though it wasn’t their responsibility..very kind of them to cover it under the warranty. The maintenance was done at a reasonable cost, and the waiting area at the dealership was pleasant. The people were friendly and responsive to questions/needs. One of the sales ladies offered to get a water bottle as I waited. This was consistent with the attitude of the staff there. More

Service I’m always very happy with the service department. I brought a friend in also to look at new cars. The owners grandson helped us and was extremely h I’m always very happy with the service department. I brought a friend in also to look at new cars. The owners grandson helped us and was extremely helpful! Such a nice young man! More

Excellent Service We enjoyed shopping at midtown Kia! Everyone was incredibly friendly and helpful in our process of buying a new car, and the trade in value for my old We enjoyed shopping at midtown Kia! Everyone was incredibly friendly and helpful in our process of buying a new car, and the trade in value for my old car was much more than expected! More

Awesome Got Driver Airbag clock spring fixed while under warranty. Came in with an appointment and finished up in one and half hours. Service is always excell Got Driver Airbag clock spring fixed while under warranty. Came in with an appointment and finished up in one and half hours. Service is always excellent. More

Came in to order a part for my car fast and reliable service Came in to order a mirror for my review mirror because it came off. Friendly service didn't have to wait long. Told me the problem and how much it wou Came in to order a mirror for my review mirror because it came off. Friendly service didn't have to wait long. Told me the problem and how much it would cost to fix it. Had to order parts so far so good. More

Midtown KIA Nice to find a service center with reasonable prices and friendly employees. Don’t make you feel stupid for not being a car expert. They seem to rea Nice to find a service center with reasonable prices and friendly employees. Don’t make you feel stupid for not being a car expert. They seem to really care. More