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Midtown Kia
Tulsa, OK
4,201 Reviews
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Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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March 28, 2018
The truth. Terrible experience. We were lied to countless times by finance. Our salesman was excellent. Mason did a great job of finding out what we wanted and c Terrible experience. We were lied to countless times by finance. Our salesman was excellent. Mason did a great job of finding out what we wanted and connecting us with a car we loved. But the finance and sales manager repeatedly lied. We initially agreed to 400 monthly payment with our TTL included. They told us it would be 415 a month. We agreed. After almost two hours waiting to sign paperwork the sales manager returned to say the payment had jumped to 438 a month. When we finally signed paperwork they told us the TTL would be included but did not provide us with a copy of the We-OWE stating so. A month later we receive a call from our bank stating that our trade in vehicle had not been paid off. When we called midtown Kia finance, they said they hadn’t finished our deal yet so they couldn’t pay the trade off. They sent paperwork in the mail...a whole new contract with a different payment. We talked it over and decided to sign as long as TTL was still included. They then said TTL was never included. We didn’t want to pay another payment on the trade in again so we signed. Only to find out another month later the deal still wasn’t finalized. We incurred yet another late payment from our bank on our trade as well as our credit showed late payments now. We contacted them again and they sent us a different contract. Unbelievable. We asked if they would pay our trade payment, they refused. When we finally got our paperwork months later, we went to get our tag that same week. That’s when we were charged late fees because they had recorded the sales date over a month previous. We communicated all of these shady dealings with finance and management. Nothing was ever done. We overpaid our trade in. Two payments of 294 dollars. and we paid penalty’s on our tag because Midtown Kia lies about when the car was sold. Unprofessional. Unethical. Immoral. I’ve sent 3 different people elsewhere to buy A Kia since this experience. More
by Kiaownerjpark
Employees Worked With
Mason Marsh
