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Midtown Kia - Service Center

Tulsa, OK

4.2
2,037 Reviews

2,038 Reviews of Midtown Kia - Service Center

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December 16, 2021

Customer service was lacking, my appointment wasn't booked when I arrived. But my car was fixed and everything's good! More

by RBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept. Trixie?
Dec 16, 2021 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Our Team at Midtown Kia

December 16, 2021

Took my '21 Soul in for a scheduled appointment. 5 weeks later, after telling me multiple times they would get to it the next week I finally took it back from them. Never have service done there. It doesn't More

by b.moss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry
Jan 02, 2022 -

Midtown Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris cgibson@midtownkia.com

December 16, 2021

Great job with scheduled service! Daniel was very kind and accommodating even with me running a little late. More

by corybreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 16, 2021 -

Midtown Kia responded

Cory, Thank you so much for your excellent review! We are so glad that Daniel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Midtown Kia. Please don't hesitate to reach out if you need anything else. Our Team at Midtown Kia

December 16, 2021

Great team and they did an awesome job. The scheduling was very easy and kept me updated on work progress. More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 16, 2021 -

Midtown Kia responded

Thank you, Nelson! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia. Our Team at Midtown Kia

December 15, 2021

Easy was worked in same day when my grandma died and was able to travel More

by acford.2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in service and shuttle driver
Dec 16, 2021 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

December 15, 2021

Midtown Kia! Have purchased 3 cars there and happy each time. Service is outstanding, going the extra mile returning the car cleaner than ever. Always work to make certain your are satisfied, happy and r More

by mar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 16, 2021 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our Team at Midtown Kia

December 15, 2021

I love this place - everyone is professional and helpful. I am in love with my car and it is good as new after the repair. More

by debbiedsaunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby, Bo Chase
Dec 16, 2021 -

Midtown Kia responded

Thank you so much for your kind words, Debbie, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

December 14, 2021

Quick service, courteous staff, clean and comfortable waiting room or available shuttle to work or home. Will return a clean vehicle to you, after service. I did not have to adjust my mirrors, seat or r More

by billheinen
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 14, 2021 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Bill, for choosing Midtown Kia! Our Team at Midtown Kia

December 14, 2021

Very friendly and helpful. The young man that help me was nice and had a very positive attitude. Only problem I encountered is when I got home and my vehicle after a couple of hour would not start. The next More

by Jonathan1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher
Dec 14, 2021 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us, Jonathan. We work hard to make sure our guests have an exceptional experience, and we're sorry if we missed the mark here. We will share your comments with our team, and we hope you will give us another opportunity to demonstrate our commitment to great customer service. Our Team at Midtown Kia

December 13, 2021

The service department treats me like a family member Grateful and thankful for the service department More

by markwillo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Mller
Dec 13, 2021 -

Midtown Kia responded

Thank you, Mark, we appreciate your business and our team looks forward to serving you again soon! Our Team at Midtown Kia

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