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Midtown Kia - Service Center

Tulsa, OK

4.0
1,343 Reviews

1,343 Reviews of Midtown Kia - Service Center

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February 01, 2023

Sales staff was friendly and knowledgeable. Service team was unhelpful and didn’t know how to answer my questions. More

by dbeyrredk
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson VanCleave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
Feb 02, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 01, 2023

The employees here are very professional. Also, it was a very pleasant place to wait for your car. More

by KCCRAWFORD0816
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Feb 02, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 31, 2023

Service is good, but no one ever calls when car is ready. My only complaint More

by lewis.brenda.sue1234
Overall Experience
Recommend Dealer
No
Employees Worked With
Evan
Feb 01, 2023 -

Midtown Kia responded

We're sorry to hear about your experience, Brenda, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 31, 2023

Very friendly with no pressure salesmen. I felt very comfortable looking at different cars with no pressure to buy!! More

by americanamt
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2023

They are quick to get you checked in and most of the time you get out quickly. More

by Bdalmy
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 01, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 29, 2023

Jakob was very helpful getting me in to get the tires replaced on my Sportage. More

by tinycee
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 29, 2023

The staff was very pleasant and helpful. Keep me updated on my repairs and status of completion More

by cherissachaplin1
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 30, 2023 -

Midtown Kia responded

Cherissa, Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2023

They was very friendly and helpful with my car and with me, excellent service guys More

by annie
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Annie, and we hope to see you again!

January 27, 2023

Appointments are needed for an oil change. That I don’t like at all. They are not that busy. More

by pah1212
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Feb 01, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 21, 2023

Their service department goes above and beyond to take care of me. Highly recommend them! More

by rdoniepsm
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 22, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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