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Midtown Kia - Service Center

Tulsa, OK

4.2
2,037 Reviews

2,037 Reviews of Midtown Kia - Service Center

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December 13, 2021

I hate going to this place, service is not there whatsoever. Instead of treating me like a customer I am treated as a nuisance that keeps the service advisor’s from continuing their conversation. No More

by feititv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Barbee
Dec 31, 2021 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Chris cgibson@midtownkia.com

December 12, 2021

They didn't update my next service due on my car and no sticker on the window. People very friendly. More

by HARTBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember his name but very friendly and customer oriented
Dec 12, 2021 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. Please reach out to us directly if you would like to discuss your visit one-on-one. We appreciate your business and hope to see you again soon! Our Team at Midtown Kia

Dec 16, 2021 -

HARTBO responded

When should my next service date be?

December 11, 2021

I love my telluride. It took three times but my car is finally fixed. Now I’m driving down the road in style!! More

by gdwillyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 12, 2021 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia. Our Team at Midtown Kia

December 10, 2021

I was greeted promptly and the work was completed in a timely fashion. They were able to work me in instead of me waiting on an appointment at the end of the month. More

by alar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 11, 2021 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Our Team at Midtown Kia

December 10, 2021

That’s wonderful dealership around best customer service That’s wonderful dealership around best customer service by far This is the only place I can go and feel completely comfortable. Thank you for your More

by bemom6507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Lay Lay, Jordan Bush, Melissa Herzog, Luis Torres, Bo Chase, Ron Karmen, Kandy Moore, Simon Lun, Kaylie Horton
Dec 11, 2021 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Our Team at Midtown Kia

December 08, 2021

Service writer was very helpful. Tire inspection revealed a hidden area of damage on one tire, so I opted to replace two (tires were original equipment and 7 years was very good). As usual my vehicle was re More

by JUDYTEEEEE
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 08, 2021 -

Midtown Kia responded

Thank you, Judy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come! Our Team at Midtown Kia

December 08, 2021

Every one is friendly. The only complaint is regarding the guy that washed and vacuums the car. I was cashed out and standing outside waiting on him and I can see him. He was talking on the phone while sl More

by MINDY.GARNER.MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name. Service guy
Dec 08, 2021 -

Midtown Kia responded

Thank you for your helpful feedback, Mindy. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia. Our Team at Midtown Kia

December 08, 2021

Great service nice people I had some issues with Great service nice people I had some issues with scheduling in the beginning but it’s getting better More

by meekcarter1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlo Fearing, Michael Aponte, Capp Crowder, Bo Chase
Dec 08, 2021 -

Midtown Kia responded

Thank you so much for sharing your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Midtown Kia. Please don't hesitate to reach out if you need anything else. Our Team at Midtown Kia

December 06, 2021

Enjoy the friendly and careing service. Would recommend the service department anytime. This is my 2nd vehicle bought here.. More

by sharonoldham49
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 06, 2021 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our Team at Midtown Kia

December 06, 2021

Fast and friendly service. Didn’t even mind the wait! Loved the clean car as well! More

by Merrily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 06, 2021 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

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