Midtown Kia - Service Center

Horrible sales service, paid asking price for vehicle with the promise it would be aligned, tire rotation, detailed and delivered within a day or so. 7 days later it shows up, no detail at all. Vehicle s with the promise it would be aligned, tire rotation, detailed and delivered within a day or so. 7 days later it shows up, no detail at all. Vehicle still had fingerprints and mud on the dash and screws, nails, trash in the bed. Was delevered nearly out of fuel and the tifes were clearly not rotated. Called them back and schedualled a time to return vehicle for fuel, rotation and detail with the agreement of a loaner. Showed up at agreed time no loaner, ghey feturned the truck without putting a drop of gas in it, mud still on the dash and no tire rotation. These are facts, if they did me this way, they'll do the same to you. Would never recommend this dealer, they just dont care. More

I always have great service from courteous and professional associates! Thank you! Bonus: The waiting area and restrooms are very clean. professional associates! Thank you! Bonus: The waiting area and restrooms are very clean. More

Nice people work hard to get the best deal everytime. The service department is really good. service department is really good. More

Everyone is so accommodating and made this visit such a pleasure. Had window guards installed it took two hours for this installation but it came out perfect pleasure. Had window guards installed it took two hours for this installation but it came out perfect More

I've taken both my Kias to Midtown Kia and I've always had a great experience. The staff is friendly and professional, and they do a great job! had a great experience. The staff is friendly and professional, and they do a great job! More

1. Please return phone calls in a timely fashion. 2. If 1. Please return phone calls in a timely fashion. 2. If you promise the car will be done in the morning, I should not have to call at 3p to see if i 1. Please return phone calls in a timely fashion. 2. If you promise the car will be done in the morning, I should not have to call at 3p to see if it was done. It was not. More

No appointment was in and out in 20 minutes 👍 A pleasure to go to Midtown Kia to go to Midtown Kia More

Speaking only for service. Daniel was efficient, courteous and explained reason for recall. I was in/out in a reasonable amount of time. courteous and explained reason for recall. I was in/out in a reasonable amount of time. More

I just had to have the ECU update to my car it was a recall. I usually used Ferguson Kia in broken arrow because I bought my car there but this time I just couldn't make it there and midtown was only a recall. I usually used Ferguson Kia in broken arrow because I bought my car there but this time I just couldn't make it there and midtown was only a mile away. They were all very kind including taking me home and picking me back up when my car was done. More

Larry Barber was very professional. I was able to get his advice on when to schedule service. Besides another young man who has left the dealership, Larry is a true example of excellent customer service his advice on when to schedule service. Besides another young man who has left the dealership, Larry is a true example of excellent customer service. More