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Midtown Kia - Service Center

Tulsa, OK

4.2
2,032 Reviews
Call Service Center (918) 622-3160

2,032 Reviews of Midtown Kia - Service Center

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November 18, 2021

Customer service is poor every time I go. This place is a joke. I would rate 0 stars if I could. More

by itzeljimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All employees
Report | Print
Dec 05, 2021 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chris cgibson@midtownkia.com

November 18, 2021

I came in for an oil change and tire rotation. The service manager was very friendly and helpful. I will be back when the oil needs changing again. More

by JAKE_CAMPBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Nov 19, 2021 -

Midtown Kia responded

Thank you, Jake, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our Team at Midtown Kia

November 17, 2021

Seems like a great new set of workers. Worked with me on getting my car in and dropped off for an oil change. More

by tiffany.baker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and Car Port Men
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Nov 17, 2021 -

Midtown Kia responded

Thank you, Tiffany, for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon! Our Team at Midtown Kia

November 17, 2021

Service is great very friendly. I would recommend anyone to mid Town. Kia that's for sure More

by larry.barbee1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
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Nov 17, 2021 -

Midtown Kia responded

Larry, thank you for choosing Midtown Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our Team at Midtown Kia

November 17, 2021

They are careing and ready to answer any questions I may have. He gave me a discount. More

by RJMATTESON1944@gmail .com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 17, 2021 -

Midtown Kia responded

We appreciate your business and our team looks forward to serving you again soon! Our Team at Midtown Kia

November 16, 2021

The female service writer was rude and abrasive when speaking with me as if I had never seen a car before More

by Unhappykia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lady at service counter
Report | Print
Dec 03, 2021 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

November 15, 2021

Poor or customer SVC in service center make you wait while call customer at home More

by earniekelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Dec 02, 2021 -

Midtown Kia responded

Earnie, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris cgibson@midtownkia.com

November 13, 2021

Everything was great and staff was amazing....great dealership and will be back for my next service More

by KPRADTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service departmemt
Report | Print
Nov 14, 2021 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia. Our Team at Midtown Kia

November 12, 2021

I have never had any issues here. Staff is friendly, and my car always comes back cleaner than when it went in for service. More

by ftztrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Our Team at Midtown Kia

November 12, 2021

The employees are very friendly and keep.me formed of the status of my oil change of any problems encountered and how long it's going to take. I was VERY grateful for the updates and the end result of not ha More

by dianakmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name. Sorry.
Report | Print
Nov 12, 2021 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia. Our Team at Midtown Kia

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