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Midtown Kia - Service Center

Tulsa, OK

4.2
2,032 Reviews
Call Service Center (918) 622-3160

2,032 Reviews of Midtown Kia - Service Center

Sort by
November 11, 2021

I have had my oil changed there several times and I don't know of anything I could complain about More

by davezell44@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The people who take care of appointments
Report | Print
Nov 12, 2021 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come! Our Team at Midtown Kia

November 10, 2021

They have always completed the work on my car in a timely manner. They are friendly and accommodating. More

by margaret_ragsdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Nov 10, 2021 -

Midtown Kia responded

Margaret, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

November 08, 2021

Brought my Sedona in twice with appointments detailing what service was needed. Both times they kept my car overnight with no communication and at this point I still do not have my sliding door serviced. More

by Denton,debbie1950
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Nov 25, 2021 -

Midtown Kia responded

Debbie, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Chris cgibson@midtownkia.com

November 08, 2021

Great customer service, worker goes into detail with every question I had. Love the environment! More

by rianna.berry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 09, 2021 -

Midtown Kia responded

Rianna, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

November 08, 2021

Unbelievable took me right away, I had no appointment and was very satisfied with this service 👍 More

by strazzjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Capp Crowder, Jordan Bush
Report | Print
Nov 09, 2021 -

Midtown Kia responded

John, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our Team at Midtown Kia

November 04, 2021

Fast, great customer service, and was able to use my coupon! Great experience! Would definitely go again! More

by Kelsie Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 04, 2021 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Kelsie, for choosing Midtown Kia! Our Team at Midtown Kia

November 01, 2021

This trip in was good. Work was done in a timely manner. That’s all. More

by tgiesler2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 02, 2021 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our Team at Midtown Kia

October 31, 2021

Midtown KIA has always been an quality dealership in my eyes. Their staff is pleasant and respectful of my time. I highly recommend them. More

by Viva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trixie
Report | Print
Nov 01, 2021 -

Midtown Kia responded

Viva, We appreciate your business and our team looks forward to serving you again soon! Our Team at Midtown Kia

October 29, 2021

They we're prompt in getting my vehicle in and out. Came early, left early. More

by christymoxley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 31, 2021 -

Midtown Kia responded

Christy, Thank you for choosing Midtown Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our Team at Midtown Kia

October 26, 2021

The oil change and tire rotation were done but had tire issues after. Had a humming in the tires and had to take it back. Ended up having to get a tire rotation even though it was running as usual before t More

by carey.tulsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
Report | Print
Nov 12, 2021 -

Midtown Kia responded

Carey, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

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