Midtown Kia - Service Center

Good customer service at Midtown Kia! Warranty work was covered while the car was in for other repairs. Despite the pandemic, all went very well. covered while the car was in for other repairs. Despite the pandemic, all went very well. More

My wife and I enjoy the time we spent getting our Sorento serviced. Everyone was professional and courteous to us while we were there getting our service. serviced. Everyone was professional and courteous to us while we were there getting our service. More

Excellent customer service! Quick fast service for my oil change. Travis very helpful in getting my car service! Really enjoy my visit at Kia dealership. change. Travis very helpful in getting my car service! Really enjoy my visit at Kia dealership. More

Very pleased with the service on my Kia, Just moved here from Arizona and was very glad to find a dealership that was great!!!! Thank you from Arizona and was very glad to find a dealership that was great!!!! Thank you More

I had nothing to complain about. Everyone there was very nice, courteous, understanding and professional. Super experience. They treated me like I was a paying customer. Mine was a warranty job. nice, courteous, understanding and professional. Super experience. They treated me like I was a paying customer. Mine was a warranty job. More

They are always polite and greet you . I have been there twice for an oil change and it takes at least an hour or more which I think is a little bit too long. twice for an oil change and it takes at least an hour or more which I think is a little bit too long. More

Since the dealership changed to Midtown it’s been horrible. It’s to bad you don’t have pictures of the entire staff. I came in get an oil change and a tire warning light fixed. Meanwhile I’m approach horrible. It’s to bad you don’t have pictures of the entire staff. I came in get an oil change and a tire warning light fixed. Meanwhile I’m approached by the sales Dept to purchase a new car. Two hours later car not ready and no info on new sell. Well now I’m starting to receive the denial of credit letters but no phone call from the dealership advising me. It’s been 2 weeks. I hopefully will never need to go back there. As for the service Dept they were better than the sales Dept but they kept telling me the car would be East any minute now when I asked. They just left me in the service area with no updates. The lady at the window wasn’t very nice either. As if she didn’t want to be there either. I’m sooo done with Midtown Kia I would go out of my way and pay more to go somewhere else. They SUCK!!! More

They were real efficient and timely on the repairs personnel answered all our questions the facilities add personnel were very polite and knowledgeable about problem how can I find out how to get reim personnel answered all our questions the facilities add personnel were very polite and knowledgeable about problem how can I find out how to get reimbursed for the towing of vehicle to establishment vehicle broke down out of state More

the service dept. was very fast in getting to me and receiving my information. Very good in calling me when the job was done. everyone was very nice. receiving my information. Very good in calling me when the job was done. everyone was very nice. More

I enjoy bringing my vehicle here. I know my needs will be taken care of, and they have a nice waiting area. And, the price is right. taken care of, and they have a nice waiting area. And, the price is right. More