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Midtown Kia - Service Center

Tulsa, OK

4.2
1,982 Reviews

1,982 Reviews of Midtown Kia - Service Center

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April 07, 2024

I have never had a bad experience at Midtown Kia. The staff and service are top-notch - always welcoming and friendly, willing to answer any questions, fully explain everything and have always made m More

by bad1020421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Harlan
Apr 08, 2024 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

April 06, 2024

Nice Nice location The staff were very friendly and made sure we got what we needed More

by Fabiola
Recommend Dealer
Yes
Apr 07, 2024 -

Midtown Kia responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

April 05, 2024

Convenient location, good hours, nice & clean with a comfortable seating area & a nice & clean bathroom. More

by TOIL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people were pleasant, fairly clean and washed my car
Apr 05, 2024 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

April 05, 2024

Quick and informative. Ensured that I was okay the whole time while caring for my 3 week old. More

by KALDAVIS0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 05, 2024 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 04, 2024

Very efficient & will go the extra mile to make sure that you are taken care of More

by Kkeith
Recommend Dealer
Yes
Employees Worked With
NATE HARLAN, Nate Harlan
Apr 04, 2024 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 04, 2024

I trust them with my vehicle maintenance they offer free vehicle inspections in between service appointments. They also offer financing with no interest if there is an unexpected repair. More

by KiaOwner
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Mike Mellor, JEREN BAYLOCK, Nate Harlan
Apr 05, 2024 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

Professional, polite and quick service. Always friendly and willing to help with whatever my needs are. I needed a part and it was ordered same day without any hassle. 10 out of 10 would r More

by madolynn.wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Harlan
Apr 03, 2024 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us, Madolynn. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2024

I purchased my car in January of 2023 and did not receive it in working condition until March of 2024. I have had multiple people promise me a scheduled call from the GM and that call has not been made at an More

by AMASSIE1997
Recommend Dealer
No
Employees Worked With
MIKE MELLOR, Mike Mellor
Apr 06, 2024 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 03, 2024

Quality work and friendly staff I would recommend midtown Kia for their service dept advisors More

by CBOWLES713
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 03, 2024 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 02, 2024

The service was just as I was told - no longer. And was thrilled they washed and vacuumed my car. More

by sxw2348
Service Communication
Recommend Dealer
Yes
Employees Worked With
KATERO REYNOLDS
Apr 02, 2024 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

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