Midtown Kia - Service Center

Took a little long to get parts. But other than that it went smoothly. Thanks But other than that it went smoothly. Thanks More

They told me how long it would take and they were correct. They cleaned my car and were very helpful correct. They cleaned my car and were very helpful More

this Kia sold me a car that I asked if it was good underneath I had just had surgery so I could not lay down and look. the tow hitch was visibly rested and I asked the dealer if it was good underneath underneath I had just had surgery so I could not lay down and look. the tow hitch was visibly rested and I asked the dealer if it was good underneath he said yes he said everything was solid underneath everything was fine lo and behold it was not fine. there was an oil leak that we took it back in the next day after buying it saying that there was an oil leak and their mechanic said there wasn't one the oil was just over poured. we figured out about 2 months later whenever I needed an oil change that there was an oil leak so their mechanics lied. a lot of things were rested underneath including my muffler. you can definitely tell that this car had possibly been in a flood but that is not listed anywhere. and when I tried to get my oil leak fixed under warranty I eventually just took it to my mechanic and got it fixed and just paid it out of pocket because Kia was incredibly difficult to deal with. anytime I would try to call them or contact them about my car it was an absolute nightmare to deal with. More

I have never had a bad experience at Midtown Kia. The staff and service are top-notch - always welcoming and friendly, willing to answer any questions, fully explain everything and have always made m The staff and service are top-notch - always welcoming and friendly, willing to answer any questions, fully explain everything and have always made me feel like a special customer. More

Nice Nice location The staff were very friendly and made sure we got what we needed sure we got what we needed More

Convenient location, good hours, nice & clean with a comfortable seating area & a nice & clean bathroom. comfortable seating area & a nice & clean bathroom. More

Quick and informative. Ensured that I was okay the whole time while caring for my 3 week old. Ensured that I was okay the whole time while caring for my 3 week old. More

Very efficient & will go the extra mile to make sure that you are taken care of you are taken care of More

I trust them with my vehicle maintenance they offer free vehicle inspections in between service appointments. They also offer financing with no interest if there is an unexpected repair. vehicle inspections in between service appointments. They also offer financing with no interest if there is an unexpected repair. More

I purchased my car in January of 2023 and did not receive it in working condition until March of 2024. I have had multiple people promise me a scheduled call from the GM and that call has not been made at an it in working condition until March of 2024. I have had multiple people promise me a scheduled call from the GM and that call has not been made at any time. I was also promised oil changes for life at a minimum and that still has not been made official. The dealership has fallen short of every expectation THEY have set for me over the past year and 3 months More