2,032 Reviews of Midtown Kia - Service Center
Very Good This is my second Kia and the services has been great. The salesmen were great and helpful with my questions. I get reminders when service is do. This is my second Kia and the services has been great. The salesmen were great and helpful with my questions. I get reminders when service is do. More
Excellent service. The check in process is quick and simple. The staff are warm and friendly. My car was done quickly and the windows haven’t been so clean since I bought the car. simple. The staff are warm and friendly. My car was done quickly and the windows haven’t been so clean since I bought the car. More
The service was top notch and everything handled impeccably. The service was completed on time and according to the explanation as provided by the service advisor impeccably. The service was completed on time and according to the explanation as provided by the service advisor More
I was very satisfied with the recent service that I received from Midtown Kia. Although quite surprised that the transmission went out with less than 5k miles. I was assured that it was be taken care o received from Midtown Kia. Although quite surprised that the transmission went out with less than 5k miles. I was assured that it was be taken care of promptly and it was. A loaner vehicle was immediately available and appreciated. More
Was early for appointment and they got me right in. Kept me updated as to what was happening. Told me it would be 45 min to an hour. Took about an hour so all good. Only thing is this was first oil chang me updated as to what was happening. Told me it would be 45 min to an hour. Took about an hour so all good. Only thing is this was first oil change at 5k and I would have assumed tire rotation was a part of servicing but since I did not mention tire rotation they only changed oil. I would think any dealer service would include tire rotation. That's the only reason not 5 stars More
Excellent service, always out to help me. I called on short notice and they were able to take me in. I will always get my service there.!! short notice and they were able to take me in. I will always get my service there.!! More
I took my Optima to because the paint was peeling off. The SM said he would contact Kia and I haven’t heard back since. Poor customer service and don’t recommend them at all. The SM said he would contact Kia and I haven’t heard back since. Poor customer service and don’t recommend them at all. More
Heather was outstanding. She went the extra mile. She was extremely nice. Outstanding!!!! She update our sticker for the mileage without any issues. We have had issues every time was extremely nice. Outstanding!!!! She update our sticker for the mileage without any issues. We have had issues every time More
Great! They make sure I’m taken care if quickly and efficiently. Weather I schedule an appointment or walk in to have something done I’m always met with great service and friendly faces. efficiently. Weather I schedule an appointment or walk in to have something done I’m always met with great service and friendly faces. More