1,916 Reviews of Midtown Kia - Service Center
They made me comfortable right from the beginning! They let me know that I did need a battery, did my regular oil change, etc in a very speedy time !My battery was almost to it's life's end, and they c They let me know that I did need a battery, did my regular oil change, etc in a very speedy time !My battery was almost to it's life's end, and they came and told me and asked if I wanted a new one installed. They even washed my car and vacuumed it out!Every one was so helpful! More
Never got my vehicle fixed Poor service and the reason that are vehicles was brought in for was never fixed. It was brought in 3 times for the same problem. They charged us mine Poor service and the reason that are vehicles was brought in for was never fixed. It was brought in 3 times for the same problem. They charged us miney to fix a key fob that they may have broke amd said they had are vehicle aligned, but we had to get it done some where else because it was not. Poor Service. More
Horrible, always expect to wait forever First time I got an oil change it took about 2 1/2 hours I had a specific time scheduled and didn’t see my car move the service section for an hour. S First time I got an oil change it took about 2 1/2 hours I had a specific time scheduled and didn’t see my car move the service section for an hour. Second time brought car in three workers was back there just standing while one guys was juggling all the customers. I over heard another lady say we aren’t coming back here you never have the times right and now I can’t help but agree. This Kia lot is our closest lot and now we will go out of our way to get service, even checking out the cars while waiting on our in service seems rediculously overpriced. We just bought a Kia in Joplin brand new and payed way below what and optima there is on that lot plus we have a 200,00 mile warranty. I looked up the reviews to make sure it wasn’t just me complaining and I found out I’m not... if anything it seems this lots needs to go. I wish our roper Kia in Joplin would take your place, sure the xxxx would move a lot more cars and serve happier customers!! More
Greeted, handled tire fix. Easily accessible in location. Service department evaluate problem. Car is serviced in an acceptable time. Dealership is comfortable to wait for vehic Easily accessible in location. Service department evaluate problem. Car is serviced in an acceptable time. Dealership is comfortable to wait for vehicle. Honest and friendly. More
Friendly and helpful! The entire staff was friendly and helpful. I was running late and called but they still accommodated me. They even gave me a ride to work! The entire staff was friendly and helpful. I was running late and called but they still accommodated me. They even gave me a ride to work! More
Fast, friendly, courteous Was met upon arrival of appt. Everyone very nice. We are apart of securenet, our discounts were explained. After service was completed everythin Was met upon arrival of appt. Everyone very nice. We are apart of securenet, our discounts were explained. After service was completed everything was explained. More
Installed our window tint They took in the car as promised and on time. Told us it would take 3 to 4 hours to install, and it was done in just under 3 hours. Who could ask for They took in the car as promised and on time. Told us it would take 3 to 4 hours to install, and it was done in just under 3 hours. Who could ask for more? Not us, we are extremely satisfied with our car, the service center, and the dealership as a whole...THANK YOU MIDTOWN KIA!!! More
Multi point inspection I requested a multi point inspection when I brought my car in for an oil change and did not get one. Greg measured my tires on the service drive and t I requested a multi point inspection when I brought my car in for an oil change and did not get one. Greg measured my tires on the service drive and told me to replace the back ones soon. Next time I want an actually print out of my multi point inspection. I like Mid town Kia because they normally are on top of everything so I don’t know if it was a bad tech or what? Overall Greg did good. More
Travis rocks!! Only advisor that took time to talk with me about my vehicle including past and future service. I won't schedule an appointment unless he is the advis Only advisor that took time to talk with me about my vehicle including past and future service. I won't schedule an appointment unless he is the advisor. More
Oil change Quick and detailed. I was given details about a tire I need to have replaced and replacing my front brakes. I didn’t have an appointment and they wor Quick and detailed. I was given details about a tire I need to have replaced and replacing my front brakes. I didn’t have an appointment and they worked to get me in and out in under and hour. More