Midtown Kia - Service Center

Good service They are fast friendly and do a great job. My car is always cleaner when I get it back. Great area to wait with food and beverages. They are fast friendly and do a great job. My car is always cleaner when I get it back. Great area to wait with food and beverages. More

Smooth and comfortable Was greeted right away no wait Comfortable environment, no pressure, very knowledgeable. Suggested what the car could use now and in the future. Fa Was greeted right away no wait Comfortable environment, no pressure, very knowledgeable. Suggested what the car could use now and in the future. Fast repair! More

Travis a great service department representative It took two visits to get right. Travis was reassuring and handled the second visit to satisfaction. Mason who I met on my second visit got me a loan It took two visits to get right. Travis was reassuring and handled the second visit to satisfaction. Mason who I met on my second visit got me a loaner to take home for the four days while my vehicle was in the service dept. 10 stars for both of these outstanding young men. They make the dealership shine in my eyes. More

everyone is very polite and helpful. midtown kia is very clean even in the bathroom. employees are very polite and nice and greet you when you walk in. i would recommend midtown kia to ev midtown kia is very clean even in the bathroom. employees are very polite and nice and greet you when you walk in. i would recommend midtown kia to everyone. in fact im going to buy my next kia there. i asked to wash my car and it was done. thank you kia More

Not taking care of their warranty issues. I bought a brand new Kia Sportage in 2013. Normal service work which I paid for was always done correctly . When I had a serious warranty issue with m I bought a brand new Kia Sportage in 2013. Normal service work which I paid for was always done correctly . When I had a serious warranty issue with my rims with the rims chipping badly all around them they wouldn’t get them fixed/replaced. My family has bought several cars from them. I’ve filed a report with the better business bureau and they came back as Kia never responded to them about my issue . I drove Around town and seen other Kia Sportages from my year and they are all having the same wheel issues . It’s been over 6 months and Kia never replaced my rims. More

not good Noise in heater recirc and oil was to be changed. Part had to be ordered. Was told part should be at Kia in 2 days. It’s been 6 and no call. Oil wasn’ Noise in heater recirc and oil was to be changed. Part had to be ordered. Was told part should be at Kia in 2 days. It’s been 6 and no call. Oil wasn’t changed and I was going out of town over weekend. Mentioned that to the cashier and she told me they would do it when warranty work was done as if it wasn’t important. More

Quick and Easy This dealership is always full of energy and they are quick to meet your needs they always have your parts in stock and the service is fast and the wa This dealership is always full of energy and they are quick to meet your needs they always have your parts in stock and the service is fast and the waiting room has everything you need! Thx KIA More

Service In and out quickly. Crystal is new there but very friendly and helpful. She was upfront with pricing so there were no questions at the end. And she ev In and out quickly. Crystal is new there but very friendly and helpful. She was upfront with pricing so there were no questions at the end. And she even washed my car More

I was sent in by service mgr to have the blue tooth looked a On going problem with bluetooth. Always a temp fix. Now I feel they keep dodging the real problem. Service mgr said bring it in they will need to go On going problem with bluetooth. Always a temp fix. Now I feel they keep dodging the real problem. Service mgr said bring it in they will need to go into the system and find the problem. The lady comes out” Your Oil Change is done dadas but no mention of bluetooth. I had to say uh that’s the reason for bringing in the car. I kept trying to tell her that it would not and always had time to time problems with pairing and other issues. Once again I was told if I had problem after phone update. Ohhh My Gosh, now I have to go back I. And. Sit and wait. Need I say any more. 4 years. Guess I’m to get tired and forget, but I Won’t! I will say they do a good job when they want to or take time like in my case. More

Sales and Service excellence While waiting for our car to be serviced, we chatted with Adam in Sales as we looked at the 2018 Sorento. He was very helpful and informative without While waiting for our car to be serviced, we chatted with Adam in Sales as we looked at the 2018 Sorento. He was very helpful and informative without being pushy! My kind of salesman! Our service was completed timely and with plenty of good feedback. We appreciate the care Travis shows when working with us. He is the reason we come to Midtown for our service! More