Midtown Kia - Service Center

Even though I made an appointment the wait is always hours. Unneeded recommendations were made now that my extended service plan has expired. I won't be returning now that it has. They have always kept hours. Unneeded recommendations were made now that my extended service plan has expired. I won't be returning now that it has. They have always kept me updated on recalls, but the wait for those appointments was weeks. More

I was pleased with the service I received, however I dint not like the contact between us. not like the contact between us. More

I brought my Kia in thinking it needed a update. After Mike checked it did not. But Mike was super! I will bring my Kia back to Midtown! After Mike checked it did not. But Mike was super! I will bring my Kia back to Midtown! More

Tyler was great, however, the vehicle was ready for to take home same day because it needed to go through the shop and I wasn’t informed that the warranty was optional only “financing with this bank inclu take home same day because it needed to go through the shop and I wasn’t informed that the warranty was optional only “financing with this bank includes this warranty.” In this time, customer satisfaction should be everything for continuous building and I wasn’t satisfied at all. If friends and family look for recommendations for dealerships- I will advise against midtown Kia. More

When my car wouldn’t start on a cold Monday morning, I called AAA and had my car jump-started. Next stop—Midtown Kia! (This is where I bought my car and I’ve been so happy to have a dealership and service called AAA and had my car jump-started. Next stop—Midtown Kia! (This is where I bought my car and I’ve been so happy to have a dealership and service department within a mile of my home, as opposed to “way out in the boonies” of south Tulsa.) They confirmed that the battery was on the decline and made a call to Lyft to get me to work—at their expense—and within 5 minutes I was on my way! Likewise, when I needed to pick up my car after work, another Lyft was outside my workplace in 8 minutes. My only suggestion is that a paper floor mat be placed in the car during service appointments because the area to and from mechanics’ bays are muddy gravel. I had to drag out the sweeper and a towel to clean up the floor around the driver’s seat. More

It’s great working with Mike and everyone at Kia are very friendly. It’s an easy location to get to friendly. It’s an easy location to get to More

Friendly polite and respectful. They explained everything clearly. They did everything they said they would do!!! They explained everything clearly. They did everything they said they would do!!! More

My car is just now 3 months old and already having electrical issues. Midtown wasted my time and gas, the manager got involved and was supposed to be taking care of it and instead has completely ghost electrical issues. Midtown wasted my time and gas, the manager got involved and was supposed to be taking care of it and instead has completely ghosted me and my car is still not fixed. I’ve taken it elsewhere and have had a much better experience however will not be purchasing another Kia after this. More

Reliable,friendly service. I can call and ask questions and not get the run around. I can call and ask questions and not get the run around. More

Always excellent service and friendly. I will continue to use them in the future on my 2013 Forte. I will continue to use them in the future on my 2013 Forte. More