Midtown Kia - Service Center

They found and fixed all problems and stayed in great contact throughout the entire time. They found warranty to replace my engine. Awesome experience contact throughout the entire time. They found warranty to replace my engine. Awesome experience More

Overall great service but return calls to customers need work. I called 6 times and never got a call back. Did not car was ready till I had my husband call. work. I called 6 times and never got a call back. Did not car was ready till I had my husband call. More

Oil change and service took relatively short time. Staff was friendly and efficient. This is the third Kia that I haven’t had service at Midtown Kia. Staff was friendly and efficient. This is the third Kia that I haven’t had service at Midtown Kia. More

Excellent service. Prorofessional and friendly. I wouldn't hesitate to use or refer to any other person. Prorofessional and friendly. I wouldn't hesitate to use or refer to any other person. More

Service was great along with the shuttle service. Was able to complete some business while my car was being serviced. Was able to complete some business while my car was being serviced. More

Had good service the employee was very helpful. Very nice. he answered all my questions said I need a tuneup. Very nice. he answered all my questions said I need a tuneup. More

The dealership was very professional and friendly. And the service department was very professional and friendly. I went in for a warranty issue and they checked it out and had to order parts and it's And the service department was very professional and friendly. I went in for a warranty issue and they checked it out and had to order parts and it's was taken care of in a timely manner. The service department is awesome. Thank you More

Service department message left for Michael was about the 4 wheel alignment print out that read my tires will wear sounded like an alignment issue and if was why no one say anything, not like they went over 4 wheel alignment print out that read my tires will wear sounded like an alignment issue and if was why no one say anything, not like they went over work guess was ok. Use these guys since my mom's Sorento and now my Sportage, re doing what they never did last appointment which guess nothing got done when in shop for 3 hours, Michael was friendly and better then past. Communication on work done or Hyundai lot different. Not sure like car but now not sure if the alignment issue was fixed and aligned or not from paper in notes saying it is off. More

Awful on sales department with Justin , extremely mean, I don’t want to buy again. don’t want to buy again. More

This was my first interaction with Midtown. Everyone was excellent and made a 'factory' repair easy and fast. Arlee was fantastic and everything went better than planned. Everyone was excellent and made a 'factory' repair easy and fast. Arlee was fantastic and everything went better than planned. More