Midtown Kia - Service Center

The dealership was very professional and friendly. And the service department was very professional and friendly. I went in for a warranty issue and they checked it out and had to order parts and it's And the service department was very professional and friendly. I went in for a warranty issue and they checked it out and had to order parts and it's was taken care of in a timely manner. The service department is awesome. Thank you More

Service department message left for Michael was about the 4 wheel alignment print out that read my tires will wear sounded like an alignment issue and if was why no one say anything, not like they went over 4 wheel alignment print out that read my tires will wear sounded like an alignment issue and if was why no one say anything, not like they went over work guess was ok. Use these guys since my mom's Sorento and now my Sportage, re doing what they never did last appointment which guess nothing got done when in shop for 3 hours, Michael was friendly and better then past. Communication on work done or Hyundai lot different. Not sure like car but now not sure if the alignment issue was fixed and aligned or not from paper in notes saying it is off. More

Awful on sales department with Justin , extremely mean, I don’t want to buy again. don’t want to buy again. More

This was my first interaction with Midtown. Everyone was excellent and made a 'factory' repair easy and fast. Arlee was fantastic and everything went better than planned. Everyone was excellent and made a 'factory' repair easy and fast. Arlee was fantastic and everything went better than planned. More

Communication was a little difficult for a few days but Arlee made it much better Arlee made it much better More

Terrible customer service. Will not return calls when customer calls to check status of vehicle. Will not return calls when customer calls to check status of vehicle. More

This dealership as a whole was superb. Justin Mabe did a fantastic job selling us our new car. We are from TX and will come back to buy from Midtown Kia in the future!! Justin Mabe did a fantastic job selling us our new car. We are from TX and will come back to buy from Midtown Kia in the future!! More

AwesomeSauce These Guys Rock! They Really take good care of you! Service desk was jumping but they still were fast! They Really take good care of you! Service desk was jumping but they still were fast! More

I purchased my Kia Optima at this location when it was Primeaux Kia. Even though ownership has changed and I have visited KIA dealerships in other states, Midtown Kia remains my preferred location. Primeaux Kia. Even though ownership has changed and I have visited KIA dealerships in other states, Midtown Kia remains my preferred location. More

The car is a lot better, but there is still a noise coming from the left front. This noise just started recently. It didn't used to be there, so something is not right. I do appreciate them replacing a coming from the left front. This noise just started recently. It didn't used to be there, so something is not right. I do appreciate them replacing a bad part they had put on previously, which cost me nothing. More