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Midtown Kia - Service Center

Tulsa, OK

4.2
1,988 Reviews

1,988 Reviews of Midtown Kia - Service Center

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September 19, 2023

The dealership was very professional and friendly. And the service department was very professional and friendly. I went in for a warranty issue and they checked it out and had to order parts and it's More

by asouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department was awesome.
Sep 19, 2023 -

asouza responded

Everyone was awesome.

Sep 20, 2023 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

September 18, 2023

Service department message left for Michael was about the 4 wheel alignment print out that read my tires will wear sounded like an alignment issue and if was why no one say anything, not like they went over More

by mdwerner6942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Aponte
Sep 22, 2023 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 18, 2023

Awful on sales department with Justin , extremely mean, I don’t want to buy again. More

by MONICAGOLDZWEIG
Recommend Dealer
No
Employees Worked With
Justin Mabe
Sep 22, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 17, 2023

This was my first interaction with Midtown. Everyone was excellent and made a 'factory' repair easy and fast. Arlee was fantastic and everything went better than planned. More

by tasprenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, Arlee G
Sep 18, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. Mike and Arlee appreciate your business and hope to see you again soon!

September 16, 2023

Communication was a little difficult for a few days but Arlee made it much better More

by Person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee, Farley, from the service department
Sep 18, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

September 15, 2023

Terrible customer service. Will not return calls when customer calls to check status of vehicle. More

by BTURMAN729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Sep 21, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 15, 2023

This dealership as a whole was superb. Justin Mabe did a fantastic job selling us our new car. We are from TX and will come back to buy from Midtown Kia in the future!! More

by billieduggan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Justin Mabe
Sep 15, 2023 -

Midtown Kia responded

Thank you for the five-star rating! Congratulations on your new purchase, Billie! We look forward to sharing your compliments with Justin and our crew. Please don't hesitate to let us know if we can be of further assistance.

September 14, 2023

AwesomeSauce These Guys Rock! They Really take good care of you! Service desk was jumping but they still were fast! More

by Latinlaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike mallory
Sep 15, 2023 -

Midtown Kia responded

It has been a pleasure serving you. Thank you again for choosing Midtown Kia; we look forward to having you as one of our valued customers for many more years to come!

September 14, 2023

I purchased my Kia Optima at this location when it was Primeaux Kia. Even though ownership has changed and I have visited KIA dealerships in other states, Midtown Kia remains my preferred location. More

by aliciassongs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service.
Sep 14, 2023 -

Midtown Kia responded

Alicia, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

September 14, 2023

The car is a lot better, but there is still a noise coming from the left front. This noise just started recently. It didn't used to be there, so something is not right. I do appreciate them replacing a More

by cwipaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Harlan
Sep 15, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. We appreciate your review and we'll share your comments with our crew. We look forward to having you as a valued customer for many years to come.

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