Midtown Kia - Service Center

I appreciated the service manager Mike keeping me updated about the status, since there was so much going on. He explained everything in a way I could understand knowing nothing about cards myself. about the status, since there was so much going on. He explained everything in a way I could understand knowing nothing about cards myself. More

Timely, exceptional service Very knowledgeable and informative of my vehicles service needs Will definitely return informative of my vehicles service needs Will definitely return More

Very involved and polite employees, staying in touch throughout the process and answered questions when asked throughout the process and answered questions when asked More

Bend over backwoods to satisfy me. Very friendly and super diagnostic skills. I will chose Ferguson over any other dealership and Kia for traspotation. Very friendly and super diagnostic skills. I will chose Ferguson over any other dealership and Kia for traspotation. More

No communication with customers. No follow through; they don’t do what they say they will. They take excessively long times to complete repairs. They use pressure sales tactics, espe No follow through; they don’t do what they say they will. They take excessively long times to complete repairs. They use pressure sales tactics, especially on single women. More

We had our car trailered in on a Friday and by the following Friday our car was ready to pick up. The engine had to be changed out. I was told it would be 3-4 to check it out then they would call me t following Friday our car was ready to pick up. The engine had to be changed out. I was told it would be 3-4 to check it out then they would call me to let me know what was wrong with it. They called but it was to tell me that the car was ready. Great turn around time. Other than the weekend get away being runt because of the motor going out it was great to get the car back in a week. Our car was a 2015 Kia Sorento with only 66,000 miles so we wasn’t expecting this to happen but everything was taken care of pretty quickly. Thank you to the Kia Midtown Service team More

Scheduling was quick to get me in. Mike in service was pleasant and answered all of my questions. Mike in service was pleasant and answered all of my questions. More

First time. Needed our 5000 mile service before heading home to Arizona. Very good service writer. Assuming we won’t have any vehicle issues during our 1200 mile Needed our 5000 mile service before heading home to Arizona. Very good service writer. Assuming we won’t have any vehicle issues during our 1200 mile road home or in 3 weeks heading to Wyoming. TY! More

They were very helpful and super kind! They updated me on my vehicle and got everything done in a efficiently. They updated me on my vehicle and got everything done in a efficiently. More

They didn't fix my problem. It's still smoking through the vents. It needs to be fixes. It's still smoking through the vents. It needs to be fixes. More