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Midtown Kia - Service Center

Tulsa, OK

4.2
2,001 Reviews
Call Service Center (918) 622-3160

2,001 Reviews of Midtown Kia - Service Center

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September 02, 2023

They didn't fix my problem. It's still smoking through the vents. It needs to be fixes. More

by shirleytowler66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Report | Print
Sep 05, 2023 -

Midtown Kia responded

Shirley, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 02, 2023

Timely, exceptional service Very knowledgeable and informative of my vehicles service needs Will definitely return More

by Cargirl
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Report | Print
Sep 02, 2023 -

Cargirl responded

Thank you Midtown Kia

Sep 05, 2023 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

September 02, 2023

Very involved and polite employees, staying in touch throughout the process and answered questions when asked More

by Delta
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
Report | Print
Sep 05, 2023 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 01, 2023

I had an appointment, but it took a little over 3 hours. to get done with my car. More

by jwagener1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Aponte
Report | Print
Sep 06, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 01, 2023

Everyone is so friendly and helpful, would recommend friends and family to go to them for car needs More

by rikib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mabe
Report | Print
Sep 01, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 01, 2023

Its a great place to get a car the service was great. Friendly employees very helpful in every way. More

by tjtillie32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Report | Print
Sep 01, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2023

Communication with service management very difficult. Writers very courteous. Service techs are well trained and do good work. More

by JHSCYS1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlene ( 5 ), Bryan Newpher, Jordan Bush
Report | Print
Sep 01, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2023

The service was excellent and reasonable prices, definitely going back and making them my preferred dealership. More

by Sara Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Report | Print
Sep 01, 2023 -

Midtown Kia responded

Thank you, Sara. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2023

James in service was very helpful. KIA was ok care of the problem with our new Telluride just as promised. More

by GT3RSANNICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service, Michael Aponte, Jordan Bush
Report | Print
Aug 31, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2023

They told us the car we purchased had certain features but after purchasing we found it it does not have those features. They told us they would stay in contact about us regarding that matter but nothing More

by shehadakhaled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah
Report | Print
Sep 03, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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