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Midtown Kia - Service Center

Tulsa, OK

4.2
1,982 Reviews
Call Service Center (918) 622-3160

1,982 Reviews of Midtown Kia - Service Center

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May 25, 2023

Worked with us to find the best possible solution and they found it. Very professional and good communication skills. We’ll certainly be back. More

by mshackelford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Clark 5 stars, Jeremy Mier
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May 26, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2023

Ryan was top notch, best I’ve ever seen at his profession. Honest and helpful, he should be the standard for your dealership. More

by romulus1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Weldon
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May 25, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Ryan here at Midtown Kia. We appreciate your business and hope to see you again soon!

May 23, 2023

Great service! They very accurate and dependable. Customer service is great and glad they care. More

by blancaslushervo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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May 24, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2023

Oil change dang near $80 is obsird. Ain’t no way I’ve never paid over $60 for an oil change and last time I was at Kia I paid $50 something dollars and some change. That’s a reasonabl More

by shayalaj7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Weldon
Report | Print
May 27, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 23, 2023

Courteous and always keep me informed. Offer rides to and from dealership to drop off and pick up car. More

by legaldiva55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service department
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May 23, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 22, 2023

James provided overall great customer service. Only thing the service center can improve on is calling customers to update them on status of part orders, their vehicle status, etc. More

by trossi321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 23, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2023

Terrible communication and service. No reason to take cars if you have no way to repair them. More

by kwickliffe68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service only
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May 24, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 20, 2023

EVERYTHING WAS SUPER QUICK AND EASY. THE TECHS ARE NICE AND TOP NOTCH. HIGHLY Recommend More

by mayokeoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
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May 21, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2023

They are friendly and polite. They got to work on my car right away. They did a good job and I got a clean car back. My Soul runs great! Good coffee there too! More

by CANNEBER
Recommend Dealer
Yes
Employees Worked With
James was our main man that helped us understand and keep informed about 3 employees out from ask if they could help us.
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May 21, 2023 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2023

Great service. . on time and great communication. They told me when my car would be ready and it was done before More

by lukebarnard17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy from New Jersey. Couldn’t remember his name , Marlo Fearing
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May 19, 2023 -

Midtown Kia responded

Thank you, Luke! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

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