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Midtown Kia - Service Center

Tulsa, OK

4.1
1,901 Reviews
Call Service Center (918) 622-3160

1,901 Reviews of Midtown Kia - Service Center

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January 20, 2023

You're kidding. ..right??? No complaints. Hopefully there won't be any in the future. More

by OJEANclark2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, Service
Report | Print
Jan 22, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jan 24, 2023 -

OJEANclark2 responded

My response of, "You're kidding", was in reference to a minimum of 15 word review of my visit. I wanted to say only one word. SATISFIED!!!!!

January 18, 2023

I think they try to provide good service. But they do fall short on the details. They used a third-party business for some work on my parts and they failed to do the job for the dealership. More

by Harpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Jan 18, 2023 -

Midtown Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 17, 2023

I will not be totally satisfied until I can download sirius xm radio Thank You More

by dessastephensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It's been a year I don't remember names
Report | Print
Jan 17, 2023 -

Midtown Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 15, 2023

They had the wrong person in the system on my car so what was supposed to be an afternoon ordeal turned into them keeping my Car from Monday to Thursday and not returning any of my calls after I called them More

by marissalee131997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any of the names
Report | Print
Jan 20, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 14, 2023

Have been great for me. Love the service. They do only what you ask for. More

by wadswork1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Bush, Bo Chase
Report | Print
Jan 15, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2023

the oil change was fast. but they didn't wash my car right. It was still dirty More

by anthonyherrera0301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember who it was in the Service area
Report | Print
Jan 18, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 13, 2023

Everyone was extremely friendly and worked with me on making my purchase of my brand new vehicle. More

by jw25479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Dixon, Michael Aponte, David Servais
Report | Print
Jan 15, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 12, 2023

Great service department, always easy to work with, friendly people service done in a prompt time. More

by nealh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service writers
Report | Print
Jan 15, 2023 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

Jan 16, 2023 -

nealh responded

Best Kia service department in the state!

January 06, 2023

We came from OKC and It was a great experience and we were taken care of! More

by CAMILLESMITH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tryston Doherty
Report | Print
Jan 06, 2023 -

Midtown Kia responded

Camille, Thank you so much for your excellent review! We are so glad that Tryston had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 05, 2023

Loved being the first person there! Staff was great and serves was fast! Will try to always be first costumer More

by kandyharper12341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guys that took my car back! Very friendly &up beat
Report | Print
Jan 06, 2023 -

Midtown Kia responded

Kandy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

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