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Midtown Kia - Service Center

Tulsa, OK

4.2
2,040 Reviews

2,040 Reviews of Midtown Kia - Service Center

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June 12, 2023

The recall service was done in a timely manner. I like the way they are changing up things and offering incentives for customers for great service. Thank you for your help in keeping my car on the More

by vietta2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 13, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

June 11, 2023

James was great! He was professional and courteous. He was attentive to my needs and treated me like a valued customer. More

by EMCOWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 11, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

June 11, 2023

Very nice and friendly people. They will go out if their way to make a deal with you, even uf UT means they aren't making much money at all. More

by Shinystar2007
Recommend Dealer
Yes
Employees Worked With
Jeremy Mier, Jordan Bush, Bo Chase, David Servais, Tryston Doherty, Blayne Hamill, Justin Mabe, Ryan Weldon
Jun 12, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

June 10, 2023

Service was good. It was friendly nice it was fast. I will tell Friend to tell Friend to come to Kia. More

by DEBOSEMONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 11, 2023 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Monica, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

June 10, 2023

Fast friendly workers that greeted immediately when I drove in. Fast service and even washed my car. More

by FTHARP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 11, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 09, 2023

easy to work with and excellent sales team. seemless, good follow up and transaction was also perfect. More

by SCOTTFORTPITTFURNITURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mier, Marlo Fearing, Michael Aponte, Bryan Newpher, Capp Crowder, Jordan Bush, Luis Torres, Bo Chase
Jun 11, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Scott, and we hope to see you again!

June 09, 2023

Service center was clean. They had water and coffee available. The bathrooms were clean as well More

by zain-iftikhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 09, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2023

Great service, they always go above your expectations. Highly recommend this dealership. Definitely the place to go. More

by Prosource14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Bush, Luis Torres, Bo Chase, Brandi Brown, Linda Chavez, Aze Momodu, Tryston Doherty, Blayne Hamill, Justin Mabe, Ryan Weldon
Jun 09, 2023 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

June 08, 2023

Very friendly and open dealer with fair pricing and great customer service. I didn't feel rushed into purchasing and had brought my old car in for service before. More

by bwelzba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Massey Bowie
Jun 09, 2023 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

June 08, 2023

My passenger side door was missing three bolts. The door was not latching properly. This became more and more noticeable over the course of about a week. I brought it to the attention of the dealer More

by heidileonrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyler Williams, Eli (sales manager), Service Department, Shelly (finance)
Jun 08, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Heidi, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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