Midtown Kia - Service Center

always friendly and nice people but very very slow service. also have a tire warranty not sure what i’m paying for when it doesn’t cover anything wrong with my tires when i take it in service. also have a tire warranty not sure what i’m paying for when it doesn’t cover anything wrong with my tires when i take it in More

You are a joke that doesn’t take care of your customers. I have major regrets from buying a Kia. My check engine light came on 2 weeks ago. I still have 3 weeks until my appointment and I have got two diffe I have major regrets from buying a Kia. My check engine light came on 2 weeks ago. I still have 3 weeks until my appointment and I have got two different stories about loaner vehicles being available. If I could take it back I would have bought a Toyota. I have a bad sylinoid in my motor and still having to drive my car when it is not working properly. Oh and a Pat on the back to your clueless oh and rude employees that don’t know anything about anything. More

Service is awesome! However, it would be nice to know the cost of services before hand. To me, an oil.change and tire rotation costing north of $100 is a bit too much. However, it would be nice to know the cost of services before hand. To me, an oil.change and tire rotation costing north of $100 is a bit too much. More

Mike and his team were able to find the issue quickly and ordered the parts needed for the repair the first time! ordered the parts needed for the repair the first time! More

I had left my car at the dealership for close to three weeks, the only work they managed to complete was an oil change and changing out the wiper blades. Three or four mechanics signed onto the work order weeks, the only work they managed to complete was an oil change and changing out the wiper blades. Three or four mechanics signed onto the work order but nothing that was of concern has even been started. When I arrived to pick up my car, the service manager was clueless as to the status of my car or even its location. It took close to an hour for him to figure anything out. I will never return or recommend this dealership to anyone. More

This is my third time with KIA and I have loved everything about them every time! everything about them every time! More

I got the car I wanted at the price I wanted, but. ..we sat in the lobby for almost 2 hours waiting to talk to financing, and when she came out, she was surprised that we were sitting there. We showed ..we sat in the lobby for almost 2 hours waiting to talk to financing, and when she came out, she was surprised that we were sitting there. We showed up at 9 am on a Saturday and did not leave there until 12:30. I was incredibly disappointed when I picked up my new/used car to take home. The washer fluid tank was empty, and I had to vacuum it/Armor All it myself. It was not a positive experience. More

This dealership is very family friendly and professional. I appreciate how kind everyone is towards myself and family. I appreciate how kind everyone is towards myself and family. More

Rude, not very friendly. . felt uncomfortable , lost my car keys upon arrival.. The Kia in BA is much better then Midtown Kia . felt uncomfortable , lost my car keys upon arrival.. The Kia in BA is much better then Midtown Kia More

Great service again even after a little mix up with the scheduling dept, not to take away from the actual service department. Thank you again! scheduling dept, not to take away from the actual service department. Thank you again! More