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Midtown Kia - Service Center

Tulsa, OK

4.3
2,124 Reviews
Call Service Center (918) 622-3160

2,124 Reviews of Midtown Kia - Service Center

Sort by
July 30, 2023

Excellent service. We are elderly and the service representatives were considerate, kind, helpful, and attentive to both us and our car. Service was prompt. Communicati More

by DANAGRAY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Jul 31, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

Jul 31, 2023 -

DANAGRAY0 responded

Thank you! We will definitely be back to Midtown Kia Service!

July 29, 2023

Communication problem with 2nd hand contractor (CARFAX) & service Department on scheduling and available parts, fixable. More

by markarmstrong1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Report | Print
Jul 31, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 27, 2023

Always impressed with the service center when I go in. They are quick to greet More

by kourtney.queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jul 28, 2023 -

Midtown Kia responded

Kourtney, Thank you for the kind words for our service department! We look forward to sharing your compliments with James and don't hesitate to let us know if we can be of further assistance.

July 27, 2023

I absolutely love this place! Everyone was so nice and helpful. I wouldn't go anywhere else. More

by jamee0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
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Jul 28, 2023 -

Midtown Kia responded

Jamee, We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 27, 2023

SErvice Department helped get my car taken care of quickly and efficiently I will send all my friends there More

by the.lesbian.barbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Aponte, MASSEY BOWIE
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Jul 28, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

July 26, 2023

Motor replacement, 4 months later and They broke our windshield and won't take responsibility. More

by edrenner48
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eli Holloway
Report | Print
Jul 30, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 25, 2023

Courteous, fast and efficient, told what I may need and would call me if they find something that needs to be addressed. More

by deborahdenise45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service depatment
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Jul 26, 2023 -

Midtown Kia responded

Deborah, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 24, 2023

Very friendly and helpful staff. They explained everything well, as it was my first time buying a car on my own, and made me feel comfortable and taken care of. More

by tempest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, MASSEY BOWIE
Report | Print
Jul 25, 2023 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2023

From the salesman all the way to financing and service everyone went above and beyond. I am very happy and we will refer any friends or family. More

by 2006.MOCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Aponte, Justin Mabe
Report | Print
Jul 24, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

Jul 24, 2023 -

2006.MOCHA responded

You are more than welcome.

July 23, 2023

Everyone is very helpful and prompt to your every need. They are the best no pressure dealer I've been to. More

by scheckel1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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