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Midtown Kia - Service Center

Tulsa, OK

4.3
2,126 Reviews
Call Service Center (918) 622-3160

2,126 Reviews of Midtown Kia - Service Center

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July 07, 2023

Jordan was great. He was helpful and thorough and informative. We will do more business with him. More

by joshlamberton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Jordan Bush
Report | Print
Jul 10, 2023 -

Midtown Kia responded

Thank you, Josh! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

July 07, 2023

Kept me updated on progress of service. Very polite. Checked for any recalls. Comfortable waiting area. More

by GRANNYWINN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in maintenence
Report | Print
Jul 10, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 07, 2023

Very professional and courteous. Tended to my car in a timely manner and kept me updated. Will definitely go back. Ferguson Kia was a nightmare. Midtown Kia was the complete opposite More

by DTHARICAN325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Aponte, MASSEY BOWIE
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Jul 10, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 07, 2023

Employees are always helpful and professional. They communicate well, and service is always completed well and in a timely manner. More

by deathebr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James - Service Department
Report | Print
Jul 10, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

July 05, 2023

Polite and quick. The scheduling system was pretty simple and when I arrived they scheduled a loft for me to go to work. More

by Tristen Cooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Midtown Kia responded

Tristen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

July 05, 2023

I live the atmosphere and the people are kind and very knowledgeable. I will be going back if needed More

by UTCHEEGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jul 06, 2023 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

July 05, 2023

Lack of communication, longer then expected. Work was not complete and I have to take it back. Car was there for 30 days. More

by melissa_zuniga77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Aponte
Report | Print
Jul 08, 2023 -

Midtown Kia responded

Melissa, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 04, 2023

They're always quick. They give great customer service. I will definitely be back for future needs. More

by raiderdean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 04, 2023 -

Midtown Kia responded

Thank you, Dean! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

July 04, 2023

I have always gotten Great Fast Friendly Service here. my Kia Soul is 2 years old and it still feels like it’s a brand new car. They certainly treat me like I just bought it too! James is the man to as More

by Lesli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
Report | Print
Jul 05, 2023 -

Midtown Kia responded

Lesli, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

July 04, 2023

My service advisor James was so helpful, kept me up to date with the repairs and also getting me a loaner car More

by cherissachaplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James-Service
Report | Print
Jul 05, 2023 -

Midtown Kia responded

Thank you, Cherissa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

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