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Midtown Kia - Service Center

Tulsa, OK

4.1
1,914 Reviews
Call Service Center (918) 622-3160

1,914 Reviews of Midtown Kia - Service Center

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October 07, 2022

Staff was friendly and helpful. We are very pleased with this dealership and the services provided. More

by nanwindstorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 08, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

October 04, 2022

In my experience they are not reliable, they make you wait long and they make you stop by the dealership for nothing since they didn't plan adequately with the appointments so they make you waste your ti More

by egladias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I forgot their names
Report | Print
Oct 08, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

Oct 12, 2022 -

egladias responded

Hi Chris, Well it has been a bad experience since we financed our Telluride, everything was going well when we were with sales woking on getting the car but as soon as we signed the papers it wasn't a good experience, even my sister and brother in law who also have a Telluride have experience really bad service. They currently their Telluride in the shop for over two months waiting on a part to be replaced, they have 3 small children and the dealer provided them with a loaner car that was way smaller than the Telluride and was also malfunctioning, at this time it seems the dealer received the part needed to fix the car and no one reached out to them they had to go to the dealer to to get that information my sister's name is Sandra Perez & Claudio Perez. Thank you

October 03, 2022

Was speedy and helpful when I was making my appointment and waiting on its completion. More

by nancyv71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember service employees names
Report | Print
Oct 03, 2022 -

Midtown Kia responded

Thank you, Nancy. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

October 01, 2022

Worst experience we have ever had with a dealership. Took 3 months to get diagnosis Service advisor told us “should” qualify for engine recall. The service advisor would not return phone calls After More

by Rmdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 06, 2022 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Chris cgibson@midtownkia.com

October 01, 2022

The wait time was too long. They went through 3 different people before my car was seen. Finally the last guy got the deal done. More

by carlstrom.carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Capp Crowder
Report | Print
Oct 06, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, Carrie, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Chris cgibson@midtownkia.com

October 01, 2022

It was easy to make the appointment, the service was completed in a timely manner. Good experience. More

by maygape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees
Report | Print
Oct 03, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

October 01, 2022

I was very pleased with the out ome of my tire situation. Jarred and Chris took extra steps too make sure I was a happy customer when I left. More

by cathylsiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 03, 2022 -

Midtown Kia responded

Thank you so much for your kind words, Cathy, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

October 01, 2022

Emily does an absolutely amazing job at what she does. I have worked with her during my entire experience with my car and I wouldn’t want to work with anyone else. She is always in such a great mood and v More

by trentonmiddleton1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Oct 03, 2022 -

Midtown Kia responded

Thank you, Trenton! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come! Our Team at Midtown Kia

September 29, 2022

Has always worked me in for a service even when I don’t have an appointment. More

by chicj72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 30, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

September 29, 2022

Pleasing personality but not to knowledgeable as far as their insurance policies or procedures. Service is a bit slow as well More

by Danny Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mier, Bryan Newpher, Dakota Lay Lay, Jordan Bush, Luis Torres
Report | Print
Sep 30, 2022 -

Midtown Kia responded

Quality customer service is always our number one priority, and we're sorry if we may not have met your expectations. Thank you for choosing Midtown Kia. Please let us know if we can be of further assistance. Our Team at Midtown Kia

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