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Midtown Kia - Service Center

Tulsa, OK

4.1
1,916 Reviews
Call Service Center (918) 622-3160

1,916 Reviews of Midtown Kia - Service Center

Sort by
September 29, 2022

Has always worked me in for a service even when I don’t have an appointment. More

by chicj72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 30, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

September 29, 2022

Pleasing personality but not to knowledgeable as far as their insurance policies or procedures. Service is a bit slow as well More

by Danny Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mier, Bryan Newpher, Dakota Lay Lay, Jordan Bush, Luis Torres
Report | Print
Sep 30, 2022 -

Midtown Kia responded

Quality customer service is always our number one priority, and we're sorry if we may not have met your expectations. Thank you for choosing Midtown Kia. Please let us know if we can be of further assistance. Our Team at Midtown Kia

September 25, 2022

I would not take my car there ever again! Unprofessional, rude, NOT THE SAME PEOPLE OF A YEAR AGO! THIS IS NO LONGER A CARING AND TRUSTWORTHY PLACE TO TAKE YOUR CAR! More

by drrjbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlo Fearing, Chris Gibson, Bryan Newpher, Daniel Shell, Capp Crowder
Report | Print
Sep 28, 2022 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chris cgibson@midtownkia.com

Sep 28, 2022 -

drrjbay responded

We sold the Kia to a Caring dealer ... we want nothing to do with Midtown Kia, its Staff, services or cars ever again! You had an opportunity to serve and show compassion. All you care about is your Profit!

September 23, 2022

First time we have been here, nice atmosphere clean and friendly. Looking forward to our next visit. More

by JENNBUG90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylie Horton
Report | Print
Sep 23, 2022 -

Midtown Kia responded

Jenn, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come! Our Team at Midtown Kia

September 23, 2022

Greeted at my vehicle and advised how long it would take snd another gentleman escorted me to waiting area showing me drinks and phone charging station. They came and hit me when my vehicle was finished. Al More

by VICKIE_COX52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Sep 25, 2022 -

Midtown Kia responded

Vickie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Our Team at Midtown Kia

September 22, 2022

Service is great! They always do a great checking things over thoroughly on my car and explaining to me if it needs any additional work. More

by tademo92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Sep 23, 2022 -

Midtown Kia responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

September 22, 2022

Was able to get in and out within the timeframe allotted for appointment. Very courteous More

by shannonfabela3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Sep 23, 2022 -

Midtown Kia responded

Shannon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come! Our Team at Midtown Kia

September 17, 2022

Have a new sorento with transmission error message dealer has had it for a week and no one has updated me on its status. More

by JKMATTOX123
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Aponte, Kam Onyirioha
Report | Print
Sep 21, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

September 16, 2022

Service was good. Took longer than expected, and service reminder on the car wasn’t reset. More

by Sk.schuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Onyirioha
Report | Print
Sep 18, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

September 16, 2022

Service did a fine job servicing my vehicle. Did not have a long wait and the service lobby was comfortable More

by donlholt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Sep 18, 2022 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Our Team at Midtown Kia

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