Back

Midtown Kia - Service Center

Tulsa, OK

4.1
1,914 Reviews

1,914 Reviews of Midtown Kia - Service Center

Sort by
September 09, 2022

I have been to this Kia dealership twice since moving to Tulsa, and it has always been very helpful. More

by shelby.washburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Daughtry
Sep 10, 2022 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Shelby, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come! Our Team at Midtown Kia

September 09, 2022

Although my car was there for 6 weeks; I still received excellent customer service. My service tech was Jared. He was nice and very knowledgeable; and kept me updated weekly. Thanks Jared More

by onajite_78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Sep 10, 2022 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia. Our Team at Midtown Kia

September 08, 2022

Staff was courteous, very professional appearance. Waiting area was clean and organized. Snacks were well stocked More

by cathylsiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Sep 08, 2022 -

Midtown Kia responded

Thank you, Cathy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our Team at Midtown Kia

September 08, 2022

Friendly staff and quick service. Very knowledgeable staff Pricing was fair and check out was fast More

by juliemellis78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Barbee
Sep 10, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Julie, and look forward to your next visit. Our Team at Midtown Kia

September 08, 2022

Service was quick and easy and waiting room was comfortable. My only complaint is that there are no baby changing tables in the restrooms. We checked the New and Used buildings and the mens and wom More

by taylormcgill7714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Chase
Sep 08, 2022 -

Midtown Kia responded

Thank you for your feedback, Taylor! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Midtown Kia! Our Team at Midtown Kia

September 08, 2022

Very clean waiting area, oil change and filters replaced quickly. Maintenance checklist reviewed and car washed. More

by f.wilson.ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Sep 10, 2022 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

September 06, 2022

They was absolutely horrible and unorganized. I willnt return to midtown or Ferguson in Broken Arrow. My SPORTAGE wasn't washed or vacuum out still making the noise and my tire light is on. So I More

by 88rachelsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry some zero
Sep 10, 2022 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Chris cgibson@midtownkia.com

September 04, 2022

Nobody was helpful when I got into an unfortunate situation. Nothing was explained to me and they seemed annoyed that I was even there. My car sat there a week and I didn’t hear anything so I picked More

by carmengordon1764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Sep 08, 2022 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Chris cgibson@midtownkia.com

September 03, 2022

i brought my car in for an oil change! it was so fast and easy! More

by louiseaimee13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept.
Sep 05, 2022 -

Midtown Kia responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Our Team at Midtown Kia

September 03, 2022

The staff was friendly and helpful. They got my car in and out so I was back on the road quickly More

by giglgirl27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe her name was Ashley
Sep 05, 2022 -

Midtown Kia responded

Thank you for choosing Midtown Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our Team at Midtown Kia

...
70
...