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Midtown Kia - Service Center

Tulsa, OK

4.2
1,980 Reviews
Call Service Center (918) 622-3160

1,980 Reviews of Midtown Kia - Service Center

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October 29, 2022

Service was excellent I was in and out in a timely manner they explained what was going on with my vehicle More

by BIGWHEELERSAM29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician
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Oct 31, 2022 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia! Our Team at Midtown Kia

October 28, 2022

Great and caring, friendly helpful know cars and how they need to be cared for More

by iedowdy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Karmen
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Oct 31, 2022 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ron met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come! Our Team at Midtown Kia

October 21, 2022

The customer service was great. Unfortunately i found several door dings and new scratches on the passenger side of my car. More

by Dickety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sweet lady at the service dept.
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Oct 25, 2022 -

Midtown Kia responded

Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

October 21, 2022

Very complying dealer that has well trained service people, and takes very good care of the customers. More

by gstall7736
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Herzog
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Oct 22, 2022 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our Team at Midtown Kia

October 20, 2022

Midtown KIA consistently delivers great service in a timely way. We have confidence in their assessment of our KIA Soul’s issues and we look forward to the day when we can upgrade to a newer model. More

by bill0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Oct 20, 2022 -

Midtown Kia responded

Thank you, Bill! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia. Our Team at Midtown Kia

October 20, 2022

Jared did an excellent job. He was very helpful when I came in for routine service on my KIA Sorenta. More

by mckedd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 22, 2022 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia; we look forward to having you as a valued customer for many years to come. Our Team at Midtown Kia

October 19, 2022

My view of this dealership has dropped considerably. They’re customer service has decreased in the last 6 months. More

by michele95965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager Bobby
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Oct 22, 2022 -

Midtown Kia responded

We're sorry to hear about your experience, Michele, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris cgibson@midtownkia.com

Oct 22, 2022 -

michele95965 responded

We can talk. When would you like me to contact you?

October 19, 2022

Great service, amazing crew. They kept me informed on my vehicle and my car was clean. More

by ronburgundy0497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarod Emily Evan Ronnie Jakob
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Oct 19, 2022 -

Midtown Kia responded

Thank you for the kind words for our service department, Ron! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Our Team at Midtown Kia

October 19, 2022

You can never get them to call you back most of the time. I have been waiting for a part for more than a month now. No call back. No updates even after I called to ask them to return my call. More

by TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Newpher
Report | Print
Oct 23, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chris cgibson@midtownkia.com

October 13, 2022

Excellent service from start to finish. I was greeted by my service advisor, Emily. We discussed what I needed done. She showed me to waiting area and told me approximately how much time it More

by kayvkee
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Oct 16, 2022 -

Midtown Kia responded

Thank you for the kind words for Emily and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Our Team at Midtown Kia

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