Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Midtown Kia - Service Center

Tulsa, OK

4.2
1,982 Reviews
Call Service Center (918) 622-3160

1,982 Reviews of Midtown Kia - Service Center

Sort by
October 03, 2022

Was speedy and helpful when I was making my appointment and waiting on its completion. More

by nancyv71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember service employees names
Report | Print
Oct 03, 2022 -

Midtown Kia responded

Thank you, Nancy. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

October 01, 2022

The wait time was too long. They went through 3 different people before my car was seen. Finally the last guy got the deal done. More

by carlstrom.carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Capp Crowder
Report | Print
Oct 06, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, Carrie, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Chris cgibson@midtownkia.com

October 01, 2022

I was very pleased with the out ome of my tire situation. Jarred and Chris took extra steps too make sure I was a happy customer when I left. More

by cathylsiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 03, 2022 -

Midtown Kia responded

Thank you so much for your kind words, Cathy, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

October 01, 2022

It was easy to make the appointment, the service was completed in a timely manner. Good experience. More

by maygape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees
Report | Print
Oct 03, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

October 01, 2022

Emily does an absolutely amazing job at what she does. I have worked with her during my entire experience with my car and I wouldn’t want to work with anyone else. She is always in such a great mood and v More

by trentonmiddleton1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Oct 03, 2022 -

Midtown Kia responded

Thank you, Trenton! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come! Our Team at Midtown Kia

October 01, 2022

Worst experience we have ever had with a dealership. Took 3 months to get diagnosis Service advisor told us “should” qualify for engine recall. The service advisor would not return phone calls After More

by Rmdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 06, 2022 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Chris cgibson@midtownkia.com

September 29, 2022

Pleasing personality but not to knowledgeable as far as their insurance policies or procedures. Service is a bit slow as well More

by Danny Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mier, Bryan Newpher, Dakota Lay Lay, Jordan Bush, Luis Torres
Report | Print
Sep 30, 2022 -

Midtown Kia responded

Quality customer service is always our number one priority, and we're sorry if we may not have met your expectations. Thank you for choosing Midtown Kia. Please let us know if we can be of further assistance. Our Team at Midtown Kia

September 29, 2022

Has always worked me in for a service even when I don’t have an appointment. More

by chicj72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 30, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

September 25, 2022

I would not take my car there ever again! Unprofessional, rude, NOT THE SAME PEOPLE OF A YEAR AGO! THIS IS NO LONGER A CARING AND TRUSTWORTHY PLACE TO TAKE YOUR CAR! More

by drrjbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlo Fearing, Chris Gibson, Bryan Newpher, Daniel Shell, Capp Crowder
Report | Print
Sep 28, 2022 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chris cgibson@midtownkia.com

Sep 28, 2022 -

drrjbay responded

We sold the Kia to a Caring dealer ... we want nothing to do with Midtown Kia, its Staff, services or cars ever again! You had an opportunity to serve and show compassion. All you care about is your Profit!

September 23, 2022

First time we have been here, nice atmosphere clean and friendly. Looking forward to our next visit. More

by JENNBUG90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylie Horton
Report | Print
Sep 23, 2022 -

Midtown Kia responded

Jenn, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come! Our Team at Midtown Kia

1
...
73
74
75
...
199