1,913 Reviews of Midtown Kia - Service Center
The service department was quick to respond and able to diagnose my issue right away. They even noticed a couple of recalls that needed attention and took care of those immediately as well. Really great gu diagnose my issue right away. They even noticed a couple of recalls that needed attention and took care of those immediately as well. Really great guys to work with! More
I made an appointment to get a recall fixed. They told me they had the part in stock. After 3 hours they showed me a list of all this stuff they wanted to charge me for yet they did not fix my m They told me they had the part in stock. After 3 hours they showed me a list of all this stuff they wanted to charge me for yet they did not fix my my recall issue. I have yet to get my vehicle fixed. They want me to bring my Kia in and leave it for a full day which is difficult because my wife and I share the car. And I know the recall is just to swap out a part that maybe takes half hour. More
Very nice and courteous people! Will definitely be going back as soon as I need to! Will definitely be going back as soon as I need to! More
The service was great and I like that my car was vacuumed, communication was great from the guys in the service advisor area. My only complaint was that I had an appointment and it still took an hou vacuumed, communication was great from the guys in the service advisor area. My only complaint was that I had an appointment and it still took an hour and a half to get my oil changed. More
My representatives were professional and thorough! Everyone was very friendly. The service was expedient. The environment was a good atmosphere and I was satisfied! I will come back with pleasure and Everyone was very friendly. The service was expedient. The environment was a good atmosphere and I was satisfied! I will come back with pleasure and share with others! More
The service representative I had was awesome! His name was Justin and we went beyond my expectation on just a typical oil change. He was fast and thorough. He even took time to make sure they cle His name was Justin and we went beyond my expectation on just a typical oil change. He was fast and thorough. He even took time to make sure they cleaned my vehicle and I havnt has anyone there do that in the last 3 years of oil changes. I really appreciate him! More
Very poor communications regarding services rendered and my bill. Have spoken with several people this week in follow up, and finally today, 4 days after service was done got someone to provide some answer my bill. Have spoken with several people this week in follow up, and finally today, 4 days after service was done got someone to provide some answers, but not sure what was done as it does not appear to have any documentation of the visit. More