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Midtown Kia - Service Center

Tulsa, OK

4.1
1,913 Reviews

1,913 Reviews of Midtown Kia - Service Center

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August 04, 2022

The workers at this dealership were really nice and quick at doing their work and they are good at doing their job More

by ghazala_3qs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
Aug 08, 2022 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon! Our Team at Midtown Kia

August 04, 2022

The service department was quick to respond and able to diagnose my issue right away. They even noticed a couple of recalls that needed attention and took care of those immediately as well. Really great gu More

by MB.GORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 08, 2022 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia. Our Team at Midtown Kia

August 03, 2022

Excellent & friendly staff, wonderful customer service from the time you enter the dealership highly recommend More

by kimowens6591.ko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Waters
Aug 04, 2022 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Kim, and don't hesitate to let us know if we can be of further assistance. Our Team at Midtown Kia

August 03, 2022

I made an appointment to get a recall fixed. They told me they had the part in stock. After 3 hours they showed me a list of all this stuff they wanted to charge me for yet they did not fix my m More

by Bradyratzlaff1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Barbee
Aug 07, 2022 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris cgibson@midtownkia.com

August 03, 2022

Very nice and courteous people! Will definitely be going back as soon as I need to! More

by ZeekDubz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Daughtry, Justin Mabe, Jared Higinbottom, Larry Barbee., Michael Aponte, Jordan Bush, Bo Chase, Ron Karmen
Aug 04, 2022 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Midtown Kia. Please don't hesitate to reach out if you need anything else. Our Team at Midtown Kia

August 02, 2022

The service was great and I like that my car was vacuumed, communication was great from the guys in the service advisor area. My only complaint was that I had an appointment and it still took an hou More

by Jennifer McCanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get the guys name in service, but he was great. 5 stars
Aug 03, 2022 -

Midtown Kia responded

Jennifer, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia. Our Team at Midtown Kia

August 01, 2022

My representatives were professional and thorough! Everyone was very friendly. The service was expedient. The environment was a good atmosphere and I was satisfied! I will come back with pleasure and More

by THOMAS73FLETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 01, 2022 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us, Thomas. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our Team at Midtown Kia

July 31, 2022

The service representative I had was awesome! His name was Justin and we went beyond my expectation on just a typical oil change. He was fast and thorough. He even took time to make sure they cle More

by Mmattsanders28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 01, 2022 -

Midtown Kia responded

We appreciate your business and our team looks forward to serving you again soon! Our Team at Midtown Kia

July 30, 2022

Always a pleasant experience to do business. I called, got an appointment, and work was completed before they said it would be done. More

by nealh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 01, 2022 -

Midtown Kia responded

Thank you for choosing Midtown Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Our Team at Midtown Kia

July 29, 2022

Very poor communications regarding services rendered and my bill. Have spoken with several people this week in follow up, and finally today, 4 days after service was done got someone to provide some answer More

by SMITHBJAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown, service person at the desk when I arrived and when I picked up the vehicle, and some phone contacts with people who answered the phone or called me and said that they would get back with me, or have someone to contact me.
Aug 04, 2022 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Chris cgibson@midtownkia.com

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