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Midtown Kia - Service Center

Tulsa, OK

4.2
1,982 Reviews
Call Service Center (918) 622-3160

1,982 Reviews of Midtown Kia - Service Center

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September 23, 2022

Greeted at my vehicle and advised how long it would take snd another gentleman escorted me to waiting area showing me drinks and phone charging station. They came and hit me when my vehicle was finished. Al More

by VICKIE_COX52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Sep 25, 2022 -

Midtown Kia responded

Vickie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Our Team at Midtown Kia

September 22, 2022

Service is great! They always do a great checking things over thoroughly on my car and explaining to me if it needs any additional work. More

by tademo92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Sep 23, 2022 -

Midtown Kia responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

September 22, 2022

Was able to get in and out within the timeframe allotted for appointment. Very courteous More

by shannonfabela3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Sep 23, 2022 -

Midtown Kia responded

Shannon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come! Our Team at Midtown Kia

September 17, 2022

Have a new sorento with transmission error message dealer has had it for a week and no one has updated me on its status. More

by JKMATTOX123
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Aponte, Kam Onyirioha
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Sep 21, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

September 16, 2022

Service did a fine job servicing my vehicle. Did not have a long wait and the service lobby was comfortable More

by donlholt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Sep 18, 2022 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Our Team at Midtown Kia

September 16, 2022

Service was good. Took longer than expected, and service reminder on the car wasn’t reset. More

by Sk.schuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Onyirioha
Report | Print
Sep 18, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

September 15, 2022

Was able to drop off my vehicle and get oil changed same day without an appt. Justin called me pretty quickly to let me know they were able to get me done! More

by theoriginalchange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Jordan Bush, Melissa Herzog, Kam Onyirioha
Report | Print
Sep 16, 2022 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come! Our Team at Midtown Kia

September 13, 2022

Great customer service. Got me in and out. Kept me updated on my car. Clean. More

by Kelly.evans74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Sep 13, 2022 -

Midtown Kia responded

Kelly, Thank you for your business and this review. We're happy to hear our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our Team at Midtown Kia

September 13, 2022

The Service Department has taken great care of my van at my recent maintenance appointments More

by cmhance09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 14, 2022 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia. Our Team at Midtown Kia

September 13, 2022

Quick service, clean waiting room, all very friendly. Water available, as well as vending machines for the wait time More

by Newpearl19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Shell
Report | Print
Sep 14, 2022 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

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