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Midtown Kia - Service Center

Tulsa, OK

4.2
1,982 Reviews

1,982 Reviews of Midtown Kia - Service Center

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September 13, 2022

Great service quick and very friendly staff! Was able to get my car in and out in a day and runs smooth ever since More

by Kojak2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center
Sep 14, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

September 13, 2022

Attentive band prompt an good at solving problems. I have never been disappointed or concerned when I’ve brought in my vehicle for service More

by jlindholm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher
Sep 14, 2022 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our Team at Midtown Kia

September 13, 2022

If your looking for clear communication and to not get screwed over, this is not the dealership for you. More

by melissawright86123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily
Sep 17, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

September 12, 2022

Never said a word about "all point" inspection. Firgured since it was a complementary oil change, they didn't do it. Did tell me I had one more however. Just not as friendly as usual. May have been More

by barbara.farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Onyirioha
Sep 13, 2022 -

Midtown Kia responded

Barbara, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our Team at Midtown Kia

September 11, 2022

Horrible. Tell you nothing is wrong with vehicle and refuse to fix a brand new car! Makes you never want to own another Kia!! More

by angbre94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Aponte
Sep 15, 2022 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chris cgibson@midtownkia.com

Sep 15, 2022 -

angbre94 responded

The rear end has a clanking noise that they said was rear shocks. They replaced shocks and it did nothing. Noise is still there. Also the rear end is slipping and they refuse to even look into that problem. Everyone that rides kn my car with me feels the jerking it does and also hears the noise yet the dealership continues to tell me that they can’t get it to make the noise or feel the slipping. It happens every time the car is driven so I know they feel it and the mechanic just doesn’t want to tear into it to see what it is.

September 10, 2022

Brought my car in and they fixed the recall also got my car back the next day More

by okeykw5945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 12, 2022 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Midtown Kia. Please don't hesitate to reach out if you need anything else. Our Team at Midtown Kia

September 10, 2022

It was a horrible experience at this dealership. They kept my vehicle for almost a month to find out it was a fuse. More

by LOUSUAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Bush
Sep 15, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

September 09, 2022

Although my car was there for 6 weeks; I still received excellent customer service. My service tech was Jared. He was nice and very knowledgeable; and kept me updated weekly. Thanks Jared More

by onajite_78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Sep 10, 2022 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia. Our Team at Midtown Kia

September 09, 2022

This was the worst dealership experience I’ve ever had. Little to no communication, no employee filled me with confidence, car was still unfixed with no update 2 weeks after sitting in service. Ended up to More

by elijahpybas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily, Bo Chase
Sep 13, 2022 -

Midtown Kia responded

We're sorry to hear about your experience, Elijah, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris cgibson@midtownkia.com

September 09, 2022

I have been to this Kia dealership twice since moving to Tulsa, and it has always been very helpful. More

by shelby.washburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Daughtry
Sep 10, 2022 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Shelby, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come! Our Team at Midtown Kia

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