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23 Reviews of Midway Dodge Inc - Service Center
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August 16, 2025
They did a very good and thorough job. Courteous and understood my needs. Great job!! Courteous and understood my needs. Great job!! More
by Semperfi.rn26
Verified Customer
August 15, 2025
Awesome experience with service center all the time. Auggie is the best service person in chicago Auggie is the best service person in chicago More
by Mickeypruitt4
Employees Worked With
August 14, 2025
Took my car in and they took care of me right away . .ask what I needed and great service .ask what I needed and great service More
by riosareus
Employees Worked With
August 08, 2025
Marco and Eduardo were very Helpfully on my choices to buy . Over all very good service buy . Over all very good service More
by elquije
Employees Worked With
August 07, 2025
Great and quick service. Went in for an oil change and they checked my vehicle fully and let me know everything was good. On top of that offered me a great oil change plan/de Went in for an oil change and they checked my vehicle fully and let me know everything was good. On top of that offered me a great oil change plan/deal. Thank you! More
by kamilkmin9
August 03, 2025
Service Mgr. Andrew was great but the Associate Augustin is a total di@×he@d. He was rude,condescending and very unprofessional!!! I had to ask Andrew twice to ge Andrew was great but the Associate Augustin is a total di@×he@d. He was rude,condescending and very unprofessional!!! I had to ask Andrew twice to get him to ease up. After the 2nd time he said he would speak to him but I don't know if he actually did it. I've bought 2 cars from here and had to come for services here twice but if I have to deal with Augustin again I'm taking my car and leaving. He needs to be retrained or released quickly because if he did it to me then how many more customers has he been this horrible to.The tech that worked on the car was great too they called him Freddie. He diagnosed the problem and when my part came he had me in and out in 2 hours. Augustin needs to go to save future customers. More
by maliklee3@gmail.com
Employees Worked With
Augustin
August 03, 2025
Service Mgr. Andrew was great but the Associate Augustin is a total di@×he@d. He was rude,condescending and very unprofessional!!! I had to ask Andrew twice to ge Andrew was great but the Associate Augustin is a total di@×he@d. He was rude,condescending and very unprofessional!!! I had to ask Andrew twice to get him to ease up. After the 2nd time he said he would speak to him but I don't know if he actually did it. I've bought 2 cars from here and had to come for services here twice but if I have to deal with Augustin again I'm taking my car and leaving. He needs to be retrained or released quickly because if he did it to me then how many more customers has he been this horrible to.The tech that worked on the car was great too they called him Freddie. He diagnosed the problem and when my part came he had me in and out in 2 hours. Augustin needs to go to save future customers. More
by maliklee3@gmail.com
Employees Worked With
Augustin
July 29, 2025
First and foremost I was transparent in my situation @ the time. The dealership looked @ my bank account and had me put down $5k for the 2020 Grand Jeep Cherokee had it for an a month financing fail throu the time. The dealership looked @ my bank account and had me put down $5k for the 2020 Grand Jeep Cherokee had it for an a month financing fail through. Was then placed in. 2016 Doge Journey Lemon had nothing but problems obviously the truck was sitting for a period of time. Dodge you can do better. I will never deal with this particular dealership or will I refer anyone. More
by buildinglegacies7403
Employees Worked With
Kinko
July 29, 2025
Exelent Dealer and you people very good atenderte tganks dor everithing i recibe my new car dor everithing i recibe my new car More
by albertosant123
Employees Worked With
July 29, 2025
I purchased a vehicle 7/3 had to bring it back right away to get breaks, rotors, they didn’t finish what they promised as in taking off small dents from the driver door they didn’t take off the horrible odor to get breaks, rotors, they didn’t finish what they promised as in taking off small dents from the driver door they didn’t take off the horrible odor from inside the vehicle like they promised as well. I got the car back 7/9 picked it up and not even 24 hours with the car the oil pressure light came on I took it back. They replaced oil pan that had a leak and I got the car back 7/13 went to work when I came back home the light came back on and here we go again taking it back , they clamined to have checked the oil level and made sure there wasn’t any leaks and told me I can go pick Up my car but yet again they didn’t bother to check any sensors , pressure switch and other things that can cause the light to come on so I didn’t pick it up and requested it to get fixed . I got the car back 7/21 so most of the time the car has been getting fixed since I took it out , General manager sales man couldn’t even look at me when I went to pick up the vehicle didn’t even greet me as I came in , I know they we’re all feed up with having to see me come back just like I was feed up with the unprofessional car they sold to me. It’s a xxxx show dealership they only try to make the customer happy with free oil changes and doing the most to try to fix the problem but yet again having to waste my time having to go back and forth. More
by Staceyzavala18
