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Midway Nissan

Phoenix, AZ

Overview
Reviews
Vehicles
4.4
1,030 Reviews
Call Dealership (855) 723-3972
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2209 W Bell Rd

Phoenix, AZ

85023

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Showing 1,030 reviews

October 09, 2025

Victor Bustos 111 and his team were very knowledgeable, professional yet friendly, and helpful throughout the entire process. Martha made the rental experience stress free and worthwhile. I would recommend More

by calidano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bustos 111, Joe Looper , Martha.
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September 30, 2025

Service advisor was professional, detail oriented. But there is issue with person who performed multi-point inspection. In status report he indicated Brake Fluid change requires immediate attention. W More

by svetlana_radchenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Boudousquie
Report | Print
Oct 03, 2025 -

Midway Nissan responded

At the same time, we’re very concerned to learn about your experience with the repeated brake fluid recommendations, and we completely understand your frustration. Accuracy and transparency are extremely important to us, and we take situations like this very seriously. We would like the opportunity to review your service history in detail and provide clarity on why these recommendations were made. Please reach out directly to our Service Director, Jamie Roark, at 623-792-2703

August 19, 2025

Great service. Got my truck in on time and got it out sooner than expected. Overall great experience. More

by Niteriderhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Green
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Aug 22, 2025 -

Midway Nissan responded

Thank you immensely for sharing your positive experience with us. We are thrilled to hear that you received excellent service and that your truck was handled efficiently. It's wonderful to know that we were able to complete your service ahead of schedule while maintaining the quality you expected.

July 18, 2025

The customer service was terrible. My service advisor was very negative. I am very disappointed with the service. More

by miguelsilva57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
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Jul 21, 2025 -

Midway Nissan responded

We understand your frustration with the level of customer care you received and the negativity you encountered during your visit. We want every customer to feel valued and supported throughout their service experience. Please reach out to Jamie Roark, Service Director at 623-792-2703 so we can discuss your concerns further.

June 13, 2025

I have years with Mr. Tim and good service, I like MIDWAY NISSAN and excellent service. Thanks More

by nimatgazala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tim Robert
Report | Print
Jun 16, 2025 -

Midway Nissan responded

We're thrilled to hear about your positive experience with Mr. Tim and our team! Thank you for your continued support and for choosing us for your service needs. We're here to help whenever you need us!

March 25, 2025

Great service Steve was very knowable and helpful! I will bring my vehicle back for next service! More

by Juve Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 26, 2025 -

Midway Nissan responded

We are truly delighted to hear that Steve provided you with such knowledgeable and helpful service. We look forward to welcoming you back!

March 20, 2025

Attentive, Listened to our needs Expedited the buying process. We very happy with tlle entire experience More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Dewees, Miguel Ibarra
Report | Print
Mar 21, 2025 -

Midway Nissan responded

Thank you for sharing your experience! We're so glad to hear that our team was attentive, listened to your needs, and made the buying process smooth and efficient. It’s wonderful to know that you’re happy with the entire experience. We appreciate your feedback and hope to assist you again in the future!

February 14, 2025

Victor in service is AMAZING! ! I love going to him he is friendly and respectful and most all he listen's. Always in communication as my car is getting serviced. He sits with me a More

by lovesfaith09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor B
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Feb 17, 2025 -

Midway Nissan responded

Thanks! We're thrilled to hear about your positive experience with Victor. His dedication to excellent service and communication truly sets him apart. We appreciate your kind words and are glad to have him on our team at Midway Nissan!

December 02, 2024

Everyone at Midway were most helpful. They work hard to please their customers. I am most pleased at how things turned out. If I needed another car I would go there. More

by AinaHaina1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred, Brandon, Miguel & Mo.
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Dec 04, 2024 -

Midway Nissan responded

Thank you! We're thrilled you had a great experience with our team. Your satisfaction means the world to us, and we look forward to assisting you again in the future. Enjoy your new car!

October 04, 2024

Midway Nissan was the best experience I have ever had purchasing a vehicle. From beginning to end, the experience was a breeze, and they were able to meet my needs. Friendly environment, very patient a More

by sheenalee111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elad Figenglat
Report | Print
Oct 08, 2024 -

Midway Nissan responded

Thank you for your wonderful review! We’re thrilled to hear that your experience was so positive. Our team is dedicated to providing friendly and attentive service, and it’s great to know we met your needs. We look forward to assisting you again in the future! Enjoy your new vehicle!

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