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Midway Nissan

Phoenix, AZ

Overview
Reviews
Vehicles
4.4
1,095 Reviews
Midway Nissan treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. At Midway Nissan we strive to do the Right Thing, the Right Way, All the Time!
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2209 W Bell Rd

Phoenix, AZ

85023

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Showing 1,095 reviews

June 15, 2026

Very understanding how I feel about my vehicle and explained everything that needed to be done More

by INACLARK55
Recommend Dealer
Yes
Employees Worked With
James
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Jun 16, 2026 -

Midway Nissan responded

We are pleased to hear that your experience with us was such a positive one! Knowing that our team took the time to truly understand your concerns and walk you through everything clearly means a great deal to us. That kind of transparent, attentive service is exactly what we strive to provide every customer who walks through our doors. Thank you for taking the time to share your feedback — we look forward to serving you again!

June 14, 2026

The maintenance was done later in the afternoon, so that my discount no longer applied. On top of that, my fluids weren't filled or checked whatsoever aside from the oil change. My wiper fluid was completel More

by mattlove710
Recommend Dealer
No
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Jun 17, 2026 -

Midway Nissan responded

We are disappointed to hear about your recent experience and the concerns shared regarding service timing, pricing, and vehicle fluid checks. We strive to provide thorough maintenance services and ensure all vehicles are properly inspected and topped off as needed. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact George Krotonsky, our Service Manager, at 623-792-2703.

June 13, 2026

Brought my car to repair the passages side door but the money was too much. Just a door, because the door can not open More

by kannehsidikiv
Recommend Dealer
No
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Jun 17, 2026 -

Midway Nissan responded

We are disappointed to hear about your recent experience and the concerns shared regarding the repair estimate for your passenger side door. We strive to provide clear communication and fair pricing for all recommended repairs. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact George Krotonsky, our Service Manager, at 623-792-270.

June 13, 2026

Always available to address my concerns. They accommodate my needs. Conveniently located to my home. More

by amssc8608
Recommend Dealer
Yes
Employees Worked With
James Anaya
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Jun 16, 2026 -

Midway Nissan responded

We are thrilled to hear that you have had such a positive experience with us! Knowing that our team is consistently available to address your concerns and that we have been able to accommodate your needs means a great deal to us. Thank you for taking the time to share your feedback. We truly appreciate your trust and loyalty, and we look forward to continuing to provide you with the same level of convenient, attentive service for years to come!

June 13, 2026

Returned with same problem that non mechanics found after breaking down with simple tools. Car kept for a few days without finding problem and drove car til it broke down and returned near E in gas tank and More

by Melbatoast84
Recommend Dealer
No
Employees Worked With
Day day and George
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Jun 17, 2026 -

Midway Nissan responded

We are disappointed to hear about your recent experience and the concerns shared regarding the ongoing vehicle issue and the outcome of your service visits. We strive to accurately diagnose and resolve all concerns in a timely manner to ensure customer safety and satisfaction. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact George Krotonsky, our Service Manager, at 623-792-2703.

June 13, 2026

Erick was great as usual. Scheduled my appointment quickly and walked me through the process and kept me informed More

by Andreafonseca90
Recommend Dealer
Yes
Employees Worked With
Erick
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Jun 16, 2026 -

Midway Nissan responded

We sincerely value you taking the time to share your experience with us! It is wonderful to hear that you received such attentive and communicative service — being kept informed throughout the process truly makes a difference, and we are glad that came through during your visit. Thank you for your continued trust in us. We look forward to welcoming you back and providing you with the same great experience each time!

June 11, 2026

Steve, Service manager, took the time to Visit over the phone w/ me, re: our daughter’s 2020 Altima- she attends school In AZ, and is out Of state. Steve and the guys in service were thorough, so profess More

by Beth S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 15, 2026 -

Midway Nissan responded

Thank you for your wonderful feedback, Beth! It means so much to hear that Steve and the service team were able to provide such thorough, professional care for your daughter's Altima — especially given the added layer of navigating everything from a distance. Knowing that your daughter is in good hands while she's away at school is exactly the kind of peace of mind we strive to provide. We truly appreciate you taking the time to share your experience with Midway Nissan. Your trust means everything to us, and we look forward to continuing to take great care of your daughter and her vehicle!

June 11, 2026

It was good They help me it was easy. They got it done. They help me it was easy. They got it done. Thank you More

by Hgnol1991
Recommend Dealer
Yes
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Jun 12, 2026 -

Midway Nissan responded

Thank you for your kind words! We're glad we could make the process easy and stress-free for you. We look forward to serving you again in the future!

June 11, 2026

I always get VIP treatment when dealing with Midway. Especially with my service advisor Victor! He's a rockstar and deserves a raise ?? More

by BACHULUGH
Recommend Dealer
Yes
Employees Worked With
Victor
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Jun 15, 2026 -

Midway Nissan responded

We are excited to hear that your experiences with us have consistently felt like VIP treatment — that is exactly the standard we strive to uphold for every customer! It is wonderful to know that Victor has made such a positive impression; we will be sure to pass along your kind words and recognition to him. Thank you for taking the time to share your feedback, BACHULUGH. Your loyalty and support mean a great deal to us, and we look forward to continuing to provide you with the exceptional service you deserve.

June 11, 2026

Service was poor The dealership needs to work better with their customer service. Rude and not helpful. More

by FARRDONNA70
Recommend Dealer
No
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Jun 12, 2026 -

Midway Nissan responded

Thank you for taking the time to share your feedback. We aim to provide a respectful and supportive service experience for every customer, and we appreciate hearing when expectations are not met. Your comments help us continue evaluating how we can improve the way we assist and communicate with our guests. Please contact George Krotonsky, our Service Manager, at 623-792-2703 if you would like to discuss your experience further.

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