
Midway Nissan
Phoenix, AZ
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Thank you Scott Sullivan and Ferchel Ramos What turns an “I’m just looking” into a “where do I sign”? Informed answers, caring approach, and excellent customer service. My wife and I were just What turns an “I’m just looking” into a “where do I sign”? Informed answers, caring approach, and excellent customer service. My wife and I were just test driving a used car with no intention to buy. Like most people, we just did not have a lot of experience driving many types of cars, and was trying to get a feel of what worked for us. While we obviously did a lot of research in advance, nothing beats the actual driving experience. When we arrived at Midway Nissan, we were immediately greeted by a smiling Ferchel Ramos. She introduced us to Scott Sullivan who was able to answer all our questions and concerns about purchasing a car through Midway Nissan. All the while, Ferchel braved the heat of the Arizona sun to find the cars we were interested in seeing. The deal that was presented to us on the car we really liked just made sense for us to take it that minute. Thank you to both Scott and Ferchel for their kindness and hard work. I am happy to report that the service did not end with the sale. Both contacted me independently after our purchase to see how we were doing. I am very surprised to hear myself say this, but purchasing a car was a wonderful experience. Thanks to the people who were there to help us. Sincerely, Le Nguyen. More
Excellent experience Great customer service, midway Nissan made my experience fantastic.I am a first time car buyer and midway Nissan made a great deal happen for me!! Great customer service, midway Nissan made my experience fantastic.I am a first time car buyer and midway Nissan made a great deal happen for me!! More
"They Aim To Please" My thanks go out to Aaron of Customer Service, Paul of Loan Terms Structuring, Saul Sales Manager, Ferchel Ramos, Daryl Dally and Julio Flores. All of My thanks go out to Aaron of Customer Service, Paul of Loan Terms Structuring, Saul Sales Manager, Ferchel Ramos, Daryl Dally and Julio Flores. All of you made it your priority to take what was becoming a escalating negative experience into a positive and satisfied experience. As for you Ferchel----"Shout Out! You go girl!!!!" You may be a newbie, but no one could of made me believe it. You handled yourself with professionalism, class and dignity. More
Best in Class I drove to Midway Nissan in Phoenix on a Sunday afternoon on my way to SkyHarbor to pick up a visitor later in the afternoon. I only wanted to look a I drove to Midway Nissan in Phoenix on a Sunday afternoon on my way to SkyHarbor to pick up a visitor later in the afternoon. I only wanted to look at the inventory of NV200 SV vans they might have on the lot. It was 115 degrees and they were OPEN. I drove to the van area just wanting to get out briefly to read the sticker information when a welcoming young lady greeted me at my window and encouraged me to take a closer look. At first, I resisted, not really wanting to flirt with heat stroke at high noon, nor was I particularly ready to purchase a vehicle. My salesperson was Scott Sullivan. I completely recommend him to those of you who may be experienced vehicle buyers or novices. Scott is a consummate gentleman. He is smart. He listens. He is interested in helping you get what you want without the drama and gamesmanship that so many in this business have made their stock and trade. Within 3/4 of an hour, we were just finishing up a start-to-finish experience that was cordial, respectful, flexible, and rewarding for both of us. Scott made another customer happy and logged another sale in his impressive portfolio. I recommend the dealership. I recommend Scott personally. Give Midway Nissan and Scott Sullivan an opportunity to get you the vehicle you want without the craziness. You'll be glad you did. jon Spera More
love my new frontier thx Anthony and Midway Nissan great experience buying my new frontier thx midway nissan and thx Anthony!! had a great salesman anthony tames that went above and beyond made it all great experience buying my new frontier thx midway nissan and thx Anthony!! had a great salesman anthony tames that went above and beyond made it all good. More
Great customer service Everyone involved in my vehicle purchasing was helpful and patient with me. I felt understood, and cared for. I had a great experience and am recommen Everyone involved in my vehicle purchasing was helpful and patient with me. I felt understood, and cared for. I had a great experience and am recommending to family and friends. More
Fantastic experience Vehicle purchase for 2015 Nissan Titan (Cindy Ferrera, Joe NG, and JR-Sales Manager). Was called by Cindy last week about being a preferred customer a Vehicle purchase for 2015 Nissan Titan (Cindy Ferrera, Joe NG, and JR-Sales Manager). Was called by Cindy last week about being a preferred customer and asked if I was interested in getting a lower finance rate for the my 2013 Nissan Titan that I had purchased from them a couple years prior. Or if I would like a lower payment or new vehicle. I said I would come out and at least check it out. I was not very happy with my first Titan purchase in 2013. Traded in a fully loaded 2013 Honda Accord for a bare bones Titan for the purpose of towing around our new horse. Anyhow, I had experienced many things in 3 vehicles prior to this purchase. I was not in the best position for a trade because I still owed quite a bit of money on my other vehicle. Cindy was extremely patient and JR worked some numbers for me that suited my current financial posture. Once we had agreed on a monthly price and term, it was on to Joe to complete the financing. He was fantastic and showed me all of the additional options available. Although I was not extremely pleased with the prices of them, Joe was able to work some numbers that got me an even lower payment then I had originally had agreed upon, with the additional protections. All of the personnel that I worked with were fantastic, patient/considerate with me in dealing with some if my demands or limitations. Fantastic Exoerience and I would recommend them to other buyers. The new Titan I bought had all the bells and whistles. I'm not letting this ride go until it's on its last leg. Thanks Midway Nissan!? More
Unlike your normal dealership I recently purchased a preowned 2011 Nissan Xterra from Midway Nissan. Ricardo or "Ricky" was our salesman. My wife and I were expecting the usual s I recently purchased a preowned 2011 Nissan Xterra from Midway Nissan. Ricardo or "Ricky" was our salesman. My wife and I were expecting the usual shark attack type of sales that usually come from a dealership. We had visited other dealerships that day and had experienced this approach. Ricardo was very friendly and knowledgeable. He asked us what we wanted rather than trying to push for what he thought would be good. Ricardo was genuine and upfront about our questions, which was refreshing. The finance department worked with us on an agreement and made the process very easy. Midway Nissan has definitely changed my car buying experience and I would recommend them to friends and family. More
Superb service Scott Sullivan at Midway Nissan is the man! His people skills and customer focused attention are top notch. Simply put Scott makes it happen. Scott Scott Sullivan at Midway Nissan is the man! His people skills and customer focused attention are top notch. Simply put Scott makes it happen. Scott attended to my needs to get the right people to help me at the right time. He promised he would give me top notch service from the moment I met him and he meant it. He also was sensitive to my time needs and got me thru the system and on my way. Way to go Scott! The dealership is lucky to have you. More
Awesome Dealership Very Affordable Matthew is absolutely awesome. My experience with the entire faculty was overall excellent. Matthew has continually been very respectful and friendl Matthew is absolutely awesome. My experience with the entire faculty was overall excellent. Matthew has continually been very respectful and friendly towards me. He is also very knowledgeable of the features of the cars that I reviewed and finally selected to purchase. He was also able to give me the details of payment options and amounts. In addition, Scott, who details the cars, is awesome as well. He assured me that he would take care of my car and gave me all of the information that I needed to know regarding this outstanding feature. I am very happy with my purchase and with how I was treated. More