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Midway Nissan

Phoenix, AZ

4.4
1,026 Reviews

2209 W Bell Rd

Phoenix, AZ

85023

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Showing 1,026 reviews

November 12, 2013

Classic bait and switch company. I was quoted a price by the internet manager of $10,325 and when I finally got in touch with a sales associate the final pricing came to $16,905. How does that happen?! I More

by joshcross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael
Dec 05, 2013 -

Midway Nissan responded

Hello Josh, I'm sorry for the experience you had with us. Although you didn't visit with us in person, no matter how someone is in contact with us we want every customer to have a positive experience. I'm not sure what happened here and the miscommunication that occured but somehow you were speaking with the internet department and ended up with the retail department. Clearly there was some miscommunication with the two departments and I apologize. There is never any intent for the perception of there being a bait and switch. If there is ever an issue we always want an opportunity to try and make it right. Aaron Hendizadeh Customer Service Director Midway Nissan 602-375-4233 --------------------------------------------------------------------------------

November 10, 2013

Since I work in the medical field, which is customer service based I feel it's important to express postive when it is deserved. Midaway Nissan, definitly deserves cudos for their customer service. I More

by jmb2897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diaz and Jon Leckwart
November 07, 2013

By far this was an excellent buying experience!! Our representative was exceptionally knowledgeable, understanding and helpful. You can tell Adrian is use to working with the public because he made se w More

by tmmybouy1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rivera
November 05, 2013

I totaled my car a few weeks back. They were able to basically match my old payment and give me more perks/features in a brand new car. They are easy to work/negotiate with. I was in and out within a co More

by shpex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tills
November 02, 2013

This was a great new car buying experience. Keishea went above and beyond to take care of me. Normally buying a car is a headache and I dread it but this dealership and everyone in it, including the porter More

by Chicagosarrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keishea, JC
October 29, 2013

OUR EXPERIENCE WAS TERRIFIC. FROM THE TIME WE WALKED IN AND MET THIS GREAT SALESMAN, ERIC BAISLEY WHO MAY WE ADD IS QUITE PROFESSIONAL AND EXTREMELY KNOWLEDEABLE THEN WE MET CINDY AND KELLY TERRIFIC INDI More

by bgillick1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT,ERIC BAISLEY,CINDY, REX, KELLY JUST TERRIFIC, Aaron Hendizadeh
October 29, 2013

Very pleasant car buying experience, all staff were very pleasant, happy, and helpful. Would buy another vehicle froom this dealership, plan to have new vehicle serviced here. More

by lorenbricker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael H, Matt, David (finance)
October 17, 2013

SOME CHALLENGES AROSE BECAUSE OF THE WAY I WANTED THE DEAL PUT TOGETHER BUT THE PEOPLE I DEALT WITH WERE ABLE TO WORK AROUND THE ISSUES AND MAKE MY EXPERIENCE VERY SATISFACTORY. IT WAS NOT EASY IN ONE IN More

by GEOINPHX9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
MIKE HUTCHENSON, TIM CONOR{?}, Joe Ng
October 17, 2013

I have been taking my car to Midway Nissan for the past 4 years for all of my service needs. They are usually able to get me in the same day I call. They are always friendly. LISTEN to what you tell them & c More

by luvtravlin53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
October 11, 2013

I would like to thank all of the Midway Nissan members For making my experience in buying a new Nissan The best experience ever Thank you Sincerely Richard Jordan More

by Rjdarwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Camacho
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