Midwest Superstore

Great service department! The service was completed quicker than expected. Service techs were friendly and knowledgeable. I had no concerns that the job would not be completed correctly. quicker than expected. Service techs were friendly and knowledgeable. I had no concerns that the job would not be completed correctly. More

Enjoyed doing business with Midwest Superstore. Midwest Superstore had the truck I was looking for. Found online and sent an email inquiring. Salesperson Craig Brown sent me pictures of the truck as Midwest Superstore had the truck I was looking for. Found online and sent an email inquiring. Salesperson Craig Brown sent me pictures of the truck as their were not any online yet. Craig was very helpful and courteous, answering questions that I had. Craig worked with me to make a deal I was happy with. So we made the trip from Texas to buy the truck. Craig and the staff that helped us were very courteous and made the experience easy. Don’t remember the name of the person that took care of the paperwork but thanks to you and Craig for staying late to take care of us. More

The crew at Midwest Superstore was awesome! I felt like they really cared about our needs and did everything they could to make sure we were satisfied with our new car! We would definitely recommend them a they really cared about our needs and did everything they could to make sure we were satisfied with our new car! We would definitely recommend them and we will go back in the future! Excellent customer service! More

Great fast and efficient service- all my needs met in one visit which is extremely important as I have to drive 80 miles round trip- staff friendly and helpful, excellent as always and no complaints!! visit which is extremely important as I have to drive 80 miles round trip- staff friendly and helpful, excellent as always and no complaints!! More

The service writer was very courteous and the car was done an hour before they said it would be done. The seat and steering wheel was well protected with plastic. We were very pleased with the service. done an hour before they said it would be done. The seat and steering wheel was well protected with plastic. We were very pleased with the service. More

Maintenance Shop My service review is good. Service writer is oolite and thorough. They always recommend possible needed services and how certain systems and feature My service review is good. Service writer is oolite and thorough. They always recommend possible needed services and how certain systems and features are doing. More

New Battery Dropped off my car in the late afternoon so it could be checked the following day. They were able to work me in when I dropped it off & promptly deter Dropped off my car in the late afternoon so it could be checked the following day. They were able to work me in when I dropped it off & promptly determined that I needed a new battery which they installed while I waited. Appreciated the fast service so that I did not have to leave my car overnight. More

Great customer service Michael Cole is the best!! He went above and beyond to help us find a vehicle. He was very straight forward and honest.. I would definitely use him ag Michael Cole is the best!! He went above and beyond to help us find a vehicle. He was very straight forward and honest.. I would definitely use him again More

Excellent fast service Very efficient fast service. Also gave price for new tires. Well equipped waiting room with TVs and snacks and drinks, good climate control. Great pri Very efficient fast service. Also gave price for new tires. Well equipped waiting room with TVs and snacks and drinks, good climate control. Great price. More

Warranty trip Midwest Toyota performed the first “free oil change” on my new Tacoma. I walked into the service department a week prior and made the appointment for Midwest Toyota performed the first “free oil change” on my new Tacoma. I walked into the service department a week prior and made the appointment for 7 am the following Friday. I showed up a little before 7 and Jim the service writer greeted me and took my information. I was a little disappointed that there was not a free loaner car to use while my truck was being serviced as I used the free loaner car at another Toyota dealership. I was stuck wondering around the lot until my vehicle was done. The service tech brought my Tacoma back to the service drive once he completed the work. Jim went over the findings of the service tech and I drove out of there a few minutes before 8. Jim told me he thought it would take an hour and a half. I was totally impressed with the service and Jim’s assistance. Although the service area needed a much needed updating, the service I recurved was just as good as more modern Toyota dealerships I have visited. More