Midwest Superstore

Service Center We have owned Ford Escapes for many years. In December we purchased a Honda CRV. We needed the oil changed. We could have gone to the Honda dealership We have owned Ford Escapes for many years. In December we purchased a Honda CRV. We needed the oil changed. We could have gone to the Honda dealership in town but I chose to come to Midwest Ford because of the service I have gotten in the past. I was treated cordially and respectfully. Thank you!! More

Outstanding Things were done very well and I was ahead of time. They know what they are doing. The whole staff is polite, helpful, Great Toyota Dealer. Things were done very well and I was ahead of time. They know what they are doing. The whole staff is polite, helpful, Great Toyota Dealer. More

No customer service after the appointment So I didn't get the discount I was told I was getting. And then was supposed to get a tire fixed when they found a nail. I was told they fixed the tir So I didn't get the discount I was told I was getting. And then was supposed to get a tire fixed when they found a nail. I was told they fixed the tire and I got charged for it but when I got it back there was the nail in the tire still. I tried to call in twice and left 2 messages to try to figure out the issue but no one would return my call. More

Recalls and service They took care of our 2 recalls and service scheduled. I arrive early for my appointment. They took the truck right in and finished much earlier than They took care of our 2 recalls and service scheduled. I arrive early for my appointment. They took the truck right in and finished much earlier than expected with no charge. Even offered a loaner at no charge. However to compete with other dealership service they should think about a car detailer (vacuum) and a car wash like Eddy's Toyota in wichita. They always return a vacuumed and freshly washed car. Makes a customer feel special!!! More

Easy and stress free process Great team and excellent customer service. The entire experience was comfortable. I didn’t feel rushed or pressured in any way. Adam was laid back, bu Great team and excellent customer service. The entire experience was comfortable. I didn’t feel rushed or pressured in any way. Adam was laid back, but very professional and knowledgeable. More

Quick fast and friendly service Made an appoointment and within minutes my car was on the lift and getting worked on. From the first moment I steped into the dealership I was treated Made an appoointment and within minutes my car was on the lift and getting worked on. From the first moment I steped into the dealership I was treated with amazing customer service. They were very direct and made it very easy to understand what my vehicle needed and why. More

Prompt and courteous The service reception was very good, and they communicated to me on the status of vehicle during service. Completed in timely manner at fair price. The service reception was very good, and they communicated to me on the status of vehicle during service. Completed in timely manner at fair price. More

Good dealership Excellent service, favorable price comparison when purchased and two excellent routine folow-up maintenance care experiences. I would recommend a tri Excellent service, favorable price comparison when purchased and two excellent routine folow-up maintenance care experiences. I would recommend a trip to Hutch as worthwhile when shopping for a new car. More

Poor seevice Took vehicle in for airbag recall and checked out heater switch problem when I came back to pick up vehicle the gearshift indicator no longer worked Took vehicle in for airbag recall and checked out heater switch problem when I came back to pick up vehicle the gearshift indicator no longer worked and was stuck on the right side in low gear and will not move with the shifter is moved showed it to the service agent he went and talked to service tech who indicated it just must’ve broke As a coincidence More

Latest service at Midwest Superstore Midwest Superstore is the single best servicing dealer I have ever worked with over a long period of time. They are smart, efficient, courteous, and j Midwest Superstore is the single best servicing dealer I have ever worked with over a long period of time. They are smart, efficient, courteous, and just great people to work with. I strongly recommend them to any auto/pickup owner for service/body work. I have not seen better. Owner should take note and not mess with the works ... If it ain't broke, don't fix it! More