Midwest Superstore

Service department is now lacking in mechanical basics The '06 Toyota Prius we bought new at this dealership is a great car (205K miles now), serviced always at Midwest. What's happening in the Service De The '06 Toyota Prius we bought new at this dealership is a great car (205K miles now), serviced always at Midwest. What's happening in the Service Department the past year or so though? A few months after they replaced the starter battery, the car began to have erratic electrical problems, no-starts and display errors. Service department kept the car for 3 days, and gave me a nice loaner vehicle, but no fix. Later they kept it for a week and called in the "field service consultant", gave me a nice loaner vehicle, ...and still no fix. My trusty Prius finally stranded me in Colorado Springs, with no-start and no-entry, just miles from the Toyota dealership. Within the hour the Larry Miller Toyota Service Department found the problem to be the nut missing off the starter battery clamp bolt. Weeks ago, Midwest Service department installed new tires on the car and left me satisfied with the price and pro-ration on the mileage of the last tires they sold me. Last week I found that I was missing a lug nut. When I then checked all the lug nuts, I found at least one loose nut on every wheel. Jim did give me a new lug nut for no charge. More

Tim Traylor, Curtis Cleveland, & Tracey Dean are # 1!!! First, I want to thank Tim Traylor for setting me up with the AWESOME Curtis Cleveland who sold me not one, but two brand new vehicles!!! I knew when First, I want to thank Tim Traylor for setting me up with the AWESOME Curtis Cleveland who sold me not one, but two brand new vehicles!!! I knew when Tim set me up with Curtis that he only would make sure I had first rate service all the way around and that is exactly what I received. Coupled with the tremendous financial work of Tracey Dean, these guys show the rest of the dealerships how to work as a team. I have already vowed to return again for my next new purchases in the near future because I know I will only receive the best of what they have to offer!!! Thank you so much CURTIS CLEVELAND, TIM TRAYLOR AND TRACEY DEAN!!! I will be back! More

Curtis Cleveland is tops!! I worked on a new Ford truck with Curtis Cleveland. This was a refreshing experience for a car purchase! Curtis was completely honest and extremely I worked on a new Ford truck with Curtis Cleveland. This was a refreshing experience for a car purchase! Curtis was completely honest and extremely helpful throughout the transaction. "Courteous and Creative Curtis" is the best way to describe him. I have purchased many new vehicles in my life but never worked with a sales person as straight forward as Curtis. More

Jerry Johnson and Anthony in finace department this was one of the best purchasing experiences i have had Jerry has done me well and i am very pleased with the service i received from him i have th this was one of the best purchasing experiences i have had Jerry has done me well and i am very pleased with the service i received from him i have the honor and privilege to call him my friend and i wont deal with anyone but him the next time i got in to purchase another vehicle. Jerry has gone above and beyond to make me very pleased with my purchase and he was extremely honest and up front with everything thank you More

Bad experience ! Drove all the way from Wichita, KS to see whether Midwest Toyota could give me a better price on a vehicle, and was insulted by a sales manager. I did Drove all the way from Wichita, KS to see whether Midwest Toyota could give me a better price on a vehicle, and was insulted by a sales manager. I did my research on the vehicle, and when we offered the price, the so called "sales-manager" told us that if we could find the vehicle at that price, tell him, and he will buy 10 of them. His commentary was unnecessary and extremely rude, a simple "No, sorry, we can't do that price." would be enough. However,the salesman was very nice. I will NOT recommend Midwest Toyota to any of my friends or family members. More

Purchased Extended warranty on Toyota from Jerry Johnson Amazed with the price. No one can beat him. you can save a lot of money on your extended warranty. Thanks to Mr. Jerry for his great prices and ass Amazed with the price. No one can beat him. you can save a lot of money on your extended warranty. Thanks to Mr. Jerry for his great prices and assistance. More

Extended Warranty I drove all the way from Atlanta, GA to this Dealer. It has Excellent Price for Extended Warranty, Excellent customer service period. I recommended I drove all the way from Atlanta, GA to this Dealer. It has Excellent Price for Extended Warranty, Excellent customer service period. I recommended this dealer to several of my friends More

Phil McCamis was a great salesman! My experience buying a car from Phil McAmis was great! He was knowledgable and went above and beyond to make it a great relaxed experience. I will onl My experience buying a car from Phil McAmis was great! He was knowledgable and went above and beyond to make it a great relaxed experience. I will only buy From Phil in the future! More

Purchased Extended Warranty from J Johnson Great price overall, cant bit that at all. Straight forward, honest, easy to deal with. He will work with you. He will provide you a great deal of opt Great price overall, cant bit that at all. Straight forward, honest, easy to deal with. He will work with you. He will provide you a great deal of options. Thank you Jerry! Great deal & great experience with you. Highly recommendable, he will work, sitdown and go over the warranty with you. Thanks, BT-kuags27 More

Buying Tracey Dean met us as we pulled up. Was very friendly. We told him what we wanted and he showed us what he had. We test drove a few cars and settled o Tracey Dean met us as we pulled up. Was very friendly. We told him what we wanted and he showed us what he had. We test drove a few cars and settled on one. He said if I ever had any problems to give him a call, day or night. Would totally deal with him again. More