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Midwest Superstore
Hutchinson, KS
411 Reviews
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411 Reviews of Midwest Superstore
January 03, 2012
I recently called Midwest Toyota about a new 2WD Toyota Tundra I was interested in. Was a bit disappointed to be told this new truck already had 250 miles on it. Nevertheless, I was willing to drive 60 m Tundra I was interested in. Was a bit disappointed to be told this new truck already had 250 miles on it. Nevertheless, I was willing to drive 60 miles to take a look at it with a buyer's check in-hand. I arrived at the dealership about an hour later only to discover not only did this truck have 250 miles on it, it already been used to tow a trailer (it was obvious the receiver had been used in a load bearing manner). I tactfully informed the salesperson about my 60 mile drive and my disappointment that the truck had already been used to tow a trailer. He gave me the impression that it was common for new vehicles to have several hundred miles of use and/or be used to tow *small* trailers around the dealership. He went on to say I was fortunate that their dealership even had a 2WD in stock because 4WD were more in demand, then commenced to tell me all the vehicles that he was sold out of because of their successful sale. There was no attempt to appreciate my feelings on the matter--and, no attempt to sell or locate another vehicle. Very disappointing experience. I wanted to save a drive to Wichita or Oklahoma City to buy a new 2WD Tundra, but it now looks like my only choice. More
by BuyerInKansas
Employees Worked With
Prefer to not say at this time
December 29, 2011
I'm now working for a national drug store chain which requires me to drive from Wichita to various locations in Kansas. At my last oil change at a "quick-lube" joint, the salesperson stated I needed ce requires me to drive from Wichita to various locations in Kansas. At my last oil change at a "quick-lube" joint, the salesperson stated I needed certified service work for the truck's differential, preferrably with a Toyota dealer. A few days later, I was scheduled to work in Hutchinson. I called "Midwest Toyota" for service immediately. Upon arrival at Midwest Toyota, the service dept reviewed previous maintenance records, provided required automatic transmission flush services, and transported me to work at the local drug store on time! We scheduled a follow up appointment a few days later when I was off work to replace the differential seal. Midwest Toyota completed the work in about 90 minutes! They also provided me with a quiet area to complete some paperwork while waiting. Now I'm very confident and happy with the vehicle and the dealership! THANK YOU! More
by jfschmid
Employees Worked With
Thyler, service representative
December 09, 2011
Thyler is a great employee! He was super sincere and helped me even when it wasn't even supposed to be his job! He treated me with respect and dignity. helped me even when it wasn't even supposed to be his job! He treated me with respect and dignity. More
by Nheter
Employees Worked With
Thyler Heter
December 08, 2011
Clint is very good to me, I drive from my home in Wichita just to have my car repaired or serviced here. I feel as though I am getting the best for my money! The staff is always friendly and very accomidatin just to have my car repaired or serviced here. I feel as though I am getting the best for my money! The staff is always friendly and very accomidating. More
by Jeffschreiber72
Employees Worked With
Clint Thomas
December 08, 2011
The quality of service we received at Midwest Super Store was amamzing. We were completely satisfied with the work done to our vehicle and we would recommend their service department to everyone we know. W was amamzing. We were completely satisfied with the work done to our vehicle and we would recommend their service department to everyone we know. We were treated with respect and friendliness from the time we walked in the door. Great service from great people! More
by kfoos2020
Employees Worked With
Clint Thomas
December 08, 2011
The people I have worked with in the service depth ware very helpful and made me feel at ease with the decisions that needed to be done to my car. The previous owner had a shop put an aftermarket waterpu very helpful and made me feel at ease with the decisions that needed to be done to my car. The previous owner had a shop put an aftermarket waterpump and timing chain on and within 20k miles it was leaking. I went to Midwest to get genuine Toyota parts. Thanks for a job done right. More
by longms
Employees Worked With
service manager
December 08, 2011
They did a very nice job of servicing my 2011 Mustang. I was treated very well and recommend this store. The service department did a very nice job getting my car ready for me to take home. was treated very well and recommend this store. The service department did a very nice job getting my car ready for me to take home. More
by pcb11111
Employees Worked With
Larry
December 07, 2011
Just bought our new 4Runner....what a great experience! This is our 6th new Toyota from Midwest Toyota. The staff treated us like family and we truly would send any friend or family member to this store. This is our 6th new Toyota from Midwest Toyota. The staff treated us like family and we truly would send any friend or family member to this store. More
by dinab
Employees Worked With
Tanner Benton and John Brislin, Tanner Benton
June 08, 2010
I highly recommend purchasing your next vehicle from Midwest Toyota, they are fast, friendly and a pleasure to do business with!I drove 3 hours just to do business with them and will from this point for Midwest Toyota, they are fast, friendly and a pleasure to do business with!I drove 3 hours just to do business with them and will from this point forward after being treated like number one!Thanks! More
by lmian
Employees Worked With
Keith and Doug
