Midwestern Auto Group Dublin in Columbus, Ohio

Worst experience ever! If your car is out of warranty..go to DANDINI'S In Westerville!! MAG grossly overcharges! Did not fix issue I paid for. Arrogant Service Manager! N If your car is out of warranty..go to DANDINI'S In Westerville!! MAG grossly overcharges! Did not fix issue I paid for. Arrogant Service Manager! No one will return your calls or emails if you have an issue with paying too much for them NOT to fix the problem! Finally took my car to Dandini's in Westerville. REPAIRED everything for MUCH MUCH less! They're super nice..and they actually care about their work and customer service. My full review is on Google. They left a DEFAULT response, yet never, ever called me! More

Everyone went above and beyond! We love the car and great service we received. Jericho Foster went above to make things work with our limited time. He even offered to meet with our We love the car and great service we received. Jericho Foster went above to make things work with our limited time. He even offered to meet with our daughter to show her all the bells and wistles! It was a great experience!!! More

Thanks Jericho! Jericho handled our very unusual dilemma with a very professional attitude. We are from out of town and had our car towed to MAG for a trade-in. After Jericho handled our very unusual dilemma with a very professional attitude. We are from out of town and had our car towed to MAG for a trade-in. After a review of our car and our situation he found the perfect car for our needs. He was very helpful in making sure we were being handled during the three times we visited the dealership. Jericho is true professional and an asset to the Midwestern Auto Group family of sales people. I recommend that you ask for him by phone or in person. Tom Stein Indian Lake, OH More

best sales man The kind of a service I got from the sales person, Jericho was excellent. He went out of his way to address my questions and concerns. The kind of a service I got from the sales person, Jericho was excellent. He went out of his way to address my questions and concerns. More

Customer care was very good, me and my family felt cared for Mag Volkswagen is a very neat place. Employees make sure you are taken care of and are very caring, making sure you are comfortable. Would recommend g Mag Volkswagen is a very neat place. Employees make sure you are taken care of and are very caring, making sure you are comfortable. Would recommend going to this dealership if the car you want is sold at this dealership. More

Warranty fixes We had just arrived in Columbus when our 2010 Jetta's fuel pump quit. We chose MAG because of their proximity to our new home. MAG had no inherent loy We had just arrived in Columbus when our 2010 Jetta's fuel pump quit. We chose MAG because of their proximity to our new home. MAG had no inherent loyalty to us since we had purchased our car elsewhere. Regardless, from our first phone call to picking up our car there was plenty of professional communication and attention given to us as if we were long time customers. More

MAG VW Extremely impressed by the professional and accommodating staff. Everytime I bring in my car, their service department far exceeds any and all expect Extremely impressed by the professional and accommodating staff. Everytime I bring in my car, their service department far exceeds any and all expectations. If I'm still in the area in a couple years, I know where I'll be purchasing my next vehicle. More

Awesome experience Mica & John found me the perfect car and was able to get me in it at such an affordable price. I could not be happier! Mica & John found me the perfect car and was able to get me in it at such an affordable price. I could not be happier! More

Many years of great service! I have been a long time customer of MAG and have always been totally satisfied with the great service. I highly recommend the MAG team! I have been a long time customer of MAG and have always been totally satisfied with the great service. I highly recommend the MAG team! More

Worst Service Dropped off my Volkswagen Jetta with back passenger side door locks not working. Luis explains he must do a diagnostic test for $120. Then calls and e Dropped off my Volkswagen Jetta with back passenger side door locks not working. Luis explains he must do a diagnostic test for $120. Then calls and explains a new lock will be $423 so for a total of $543 it can be repaired. On multiple websites is has been noted that 2009 Jettas have rear door locking issues . I will never take my Jetta to Mag dealership a again . More