Midwestern Auto Group Dublin in Columbus, Ohio

Hats off to Eliza Hudnall for her excellent help in navigating a warranty claim. She was attentive to every detail and a delight to work with. navigating a warranty claim. She was attentive to every detail and a delight to work with. More

My wife has taken her car her car here for years. They half @ss fixed it. When the clutch went out it stated on the service request to replace the flywheel. They didn’t then the the ole TDI started c They half @ss fixed it. When the clutch went out it stated on the service request to replace the flywheel. They didn’t then the the ole TDI started clacking. Took it back didn’t charge us labor, however the mechanic used impacts on the ball joints (jacked them up) I had to replace them, left the new long side vw axle hanging off the tire ruined it, it started to leak grease. I had to replace that, then all the plastic was ripped off on the passenger wheel well ( i had to replace that). INCOMPETENCE AT ITS FINEST!! Oh, if they tell you they can grind aluminum wheels to make them true again they lie don’t fall for it that was on the 14 jetta. When i emailed them they acted like they cared because, quite frankly, how you gonna prove it in court! Answer, you can’t they know it. Sh++ty Service advisers and jack xxx mechanics update: DO NOT GO HERE UNLESS YOU WANT RIPPED OFF STAN RALPHS IS A xxxxxxx AND A LIAR KYLE IS A WORTLESS MECHANIC THEY HAVE DESTROYED MY VEHICLE. PICS OF THE BOLTS LEFT OUT OF THE SUBFRAME THAT THEY REPLACED THEN TRIED TO SAY THATS HOW ALIGNMENTS ARE DONE. YOU HAVE BEEN WARNED. More

Ryan Thacker (our Salesman) was exceptional from sale to demo -- he was amazing!! Thanks Ryan! demo -- he was amazing!! Thanks Ryan! More

Over the weekend, we purchased a certified pre owned VW Tiguan, and Taylor and Kevin were very helpful throughout the process. Kevin was very knowledgeable about the different VW models and was able to com Tiguan, and Taylor and Kevin were very helpful throughout the process. Kevin was very knowledgeable about the different VW models and was able to compare them with me. We went in the next day and Kevin was out so Taylor was able to show me all of the ins and outs of the car. Very knowledgeable group and very helpful throughout the entire process. More

We purchased a Certified Pre-owned VW Tiguan over the weekend. We started the process with Kevin, however, he was off on Saturday so Taylor stepped in to get us through the process. Both were delightful weekend. We started the process with Kevin, however, he was off on Saturday so Taylor stepped in to get us through the process. Both were delightful to work with. Taylor spent a lot of time with us and was very patient. She was very knowledgeable about the vehicle and was able to answer all if our questions. The dealership was very busy that day and she was regularly checking in with us as we waited our turn to finish up. I highly recommend MAG VW and Taylor and Kevin. More

Taylor was knowledgeable and attentive. It was nice to have a female salesperson. I also had a female who helped me with my initial online inquiry. This is the third car we have bought through MAG. have a female salesperson. I also had a female who helped me with my initial online inquiry. This is the third car we have bought through MAG. We keep coming back! More

Professional, clean, and friendly! Taylor was kind, informative, and knowledgeable, not pushy, which for me was important! My father was with me and drives a 2020 Audi, purchased it in Bay City Mich! informative, and knowledgeable, not pushy, which for me was important! My father was with me and drives a 2020 Audi, purchased it in Bay City Mich! Did not have the greatest experience and said next vehicle he will likely but here from Taylor! More

I had a really good experience buying my new car. Taylor was really helpful, friendly and knowledgeable. was really helpful, friendly and knowledgeable. More