Midwestern Auto Group Dublin in Columbus, Ohio

Friendly, professional, first class service. They never promise something they can't deliever. To be fair, the cost of some repairs is a little pricey, but it is always done well and they stand behind thei promise something they can't deliever. To be fair, the cost of some repairs is a little pricey, but it is always done well and they stand behind their work. More

I have another VW dealer about 10 minutes from home but choose to drive an extra half hour to get to MAG. I have had nothing but good service with the great folks at MAG. I don't know why you would go anyw choose to drive an extra half hour to get to MAG. I have had nothing but good service with the great folks at MAG. I don't know why you would go anywhere else. More

I brought my car in after purchasing it used from another state. The dealership had worked out an arrangement with me that I could bring it to the dealership of my choice to have the needed repairs made. I c state. The dealership had worked out an arrangement with me that I could bring it to the dealership of my choice to have the needed repairs made. I chose MAG and boy am I pleased that I did. They discovered that my intake was bad and that it was a known issue, and not only did they fix it, but they also brought the selling dealership into the mix and had them cover all repairs. The service professional, Bob, has a very professional demeanor, and he is truly an asset to the company. I think I have found a service department I will be able to count on for the life of my vehicle and beyond! More

I have been going to this dealer for sevice on my VWs for years. They are always friendly, helpful and informative ! I totally trust their opinions and work on my vehicles. I have worked with Tom Tacosik years. They are always friendly, helpful and informative ! I totally trust their opinions and work on my vehicles. I have worked with Tom Tacosik and Stan Ralph and I think the world of their work and sevice dept. The Best !!! More

We are very impressed with the customer service, especially Bob Cox at Volkswagen Midwestern Auto Group in Dublin. There was some noise issue with our Routan (our only vehicle), the dealership gave especially Bob Cox at Volkswagen Midwestern Auto Group in Dublin. There was some noise issue with our Routan (our only vehicle), the dealership gave us a loaner vehicle fit for 3 car seats, even though we did not purchase the car from them. We were daily updated on the status of our vehicle by phone. Our car runs great now. If I were to buy a car in the future I would go to Midwestern Auto Group in Dublin. - Joseph Anthony, Powell, Ohio More

We entered at 6.54pm thinking that your dealership is We entered at 6.54pm thinking that your dealership is open until 8.00pm. I dont know his name but He was tall white man with glasses, grey hair M We entered at 6.54pm thinking that your dealership is open until 8.00pm. I dont know his name but He was tall white man with glasses, grey hair Middle age 40-50 yrs. His desk was 2nd from entrance to pre owned sales Bldg. he was super rude. Dint have any knowledge about pricing or was Not intrested in doing business. Did not offer Business card. We asked him if we could see 5 series 2012 in black. He said we dont have it. I asked if he can ground it since we are very Much intrested in buying. He said dont know when i can do it. I said if we could see any other model that u have. He was so arrogant in saying we close at 7.00pm. I was ok with it. But when I said website says 8.00pm. I did not see that fridays 7.00. But his answer to my question was that I dont do website. So I am not aware of it. No apologies for not being able to do Business. Very unhappy & disappointed. Me and my partner both were together planning to buy BMW 5 series. But sales associate made me Unhappy. More

The service manager physically assualted me during a dispute over damage to a loaner car. The paperwork to release the loaner car was not properly completed by the service associate when the car was giv dispute over damage to a loaner car. The paperwork to release the loaner car was not properly completed by the service associate when the car was given to us nor was a copy of the agreement given to us at the time. When we returned the car there was a small scuff on the bumper, we did not believe it occured while the car was in our possession but the documentation of the inspection that was supposed to have occured was not completed ( we were not asked to initial the diagram showing we approed the car had no damage). The service manager would not release our car that was in for repair until we paid for the damage to the loaner. After finally agreeing under durress to pay for the damage I asked for a copy of the loaner car agreement for my records. Keith refused to give me a copy and threatened to remove me from the building with force. I tried to grab the copy of the agreement so I could show him where it stated specifically I was entiteld to a copy at which point he shoved me into a door and proceeded to physically restrain me. And on top of all this, the car that was in for repair to begin with had already been in once before for the same issue and was not fixed properly and even after this was still not fixed so we're on three attempts now to get one thing fixed on a car that is less than one year old. More

Richard was a capable and professional salesman. He's the type of guy who you'd want to know in private life, such as if he were a neighbor. The night I met him to buy my 2008 Jetta, he had about 100 irons i type of guy who you'd want to know in private life, such as if he were a neighbor. The night I met him to buy my 2008 Jetta, he had about 100 irons in the fire, but I always felt like my purchase was very important to him. He even drove to a nearby convenient store for soft drinks because my finance meeting was running a bit late and the dealership was closing. I can't say enough about Richard and I would highly recommend him to anyone looking for a used car or a new car sold by M.A.G. More

My husband and I had the most fantastic experience when we purchased our 2005 Porsche SUV and 2008 VW Passat from Dublin, Ohio, Midwestern Auto Group. Mr. Richard Norman, Sales Associate, was prompt in we we purchased our 2005 Porsche SUV and 2008 VW Passat from Dublin, Ohio, Midwestern Auto Group. Mr. Richard Norman, Sales Associate, was prompt in welcoming us to MAG. He was tentative and patient in lessoning to our automobile needs. Richard took his time in presenting various options in vehicles within our budget, which took us by surprise in a pleasant since. In addition, Richard was very thorough in addressing any and all questions we had. We highly recommend, not only Midwestern Auto Group to our friends and family, but also, we are more than pleased to recommend Mr. Richard Norman to assist in purchasing an automobile, because of his professional and exemplary knowledge and performance. Mann, he has a God Gifted talent in sales and public relations. More

We had a great experience at this dealership. Richard Norman was very professional. He was honest friendly and kept to his word. I will buy another car from this dealership in the future and will recom Norman was very professional. He was honest friendly and kept to his word. I will buy another car from this dealership in the future and will recommend them to friends and family. The car is awesome. Thanks MAG. More