Mike Bell Chevrolet

Best Dealer in the South I have purchased two vehicles from Mike Bell in the last 9 months. The first was unique just the truck we wanted and a great deal. The second was the I have purchased two vehicles from Mike Bell in the last 9 months. The first was unique just the truck we wanted and a great deal. The second was the best looking truck I the ever seen both well worth the drive from Arkansas. Best dealership in the south price, service, and selection hands down. More

LOVING THIS NEW 2019 ZR1 Vic Harris and Jordan Bell were great to deal with, courteous and very professional! The car and the paperwork were prepared before we arrived and we Vic Harris and Jordan Bell were great to deal with, courteous and very professional! The car and the paperwork were prepared before we arrived and we were ready to drive away very quickly. The price was sold to us at the MSRP without any up charges... unlike other dealerships who were requiring an additional $10,000-$20,000 for this same car. We would highly recommend Bell Chevrolet to anyone and was well worth driving from Florida to deal directly with them! Sincerely, Ann & Dennis Barber More

Cheats, liars, scam artists! I went in for an internet sale price of 15,652 a couple of weeks ago (I had called ahead a couple of days to make an appt). The sales person verified I went in for an internet sale price of 15,652 a couple of weeks ago (I had called ahead a couple of days to make an appt). The sales person verified the internet price when I got there and I test drove the car. I decided I liked it and wanted the car. She was going to get the car washed and the paperwork done as I went and signed off with my insurance on my car that had been totaled because of an accident. When we got back she was finishing up with another appt, so we waited. When we finally sat down and she put the paperwork in front of me the price of the car had gone up to 19,179. We said you wrote the price down wrong. She said her boss said the "Labor Day" sale was over. I said this was a verified internet special price. You verified it when we got here, we have it on our phones. She went back to the "secret person in the secret room" came back and said, sorry, that is the best we can do. Really? You sent that salesperson out to me to deliver that message? You were afraid to talk to me face to face? Why? Because you are a dishonest scam artist? I wasted my whole day with you? Came from Marietta to buy this car and this is the scam I get? Then I tied to contact the internet sales manager, the owner of the car dealership, one of his son's who worked there. No one would return an email or a phone call. Wonder why? Cheats , liars, scam artists who do not respect others; and the time I had to take off to deal with them. It is no wonder dealerships have the sad reputation they do! More

Purchase David Brown was very helpful in purchasing my new Traverse. Love how we were treated . Friendly, kind and best overall dealership in the area. Has all David Brown was very helpful in purchasing my new Traverse. Love how we were treated . Friendly, kind and best overall dealership in the area. Has all the dealerships beat in Dalton. More

Bought new truck Tim Burbank, Dean Mason and Lieghann were all very nice and friendly. Tim the salesman was great. Dean from service was great having a new tool box in Tim Burbank, Dean Mason and Lieghann were all very nice and friendly. Tim the salesman was great. Dean from service was great having a new tool box installed on the new truck and leighAnn from internet sales was great. More

JC is the best! JC helped me find the perfect car that met all my needs and still in my budget. He kept my mom and I laughing the whole time and was very patient whil JC helped me find the perfect car that met all my needs and still in my budget. He kept my mom and I laughing the whole time and was very patient while we test drove several cars (in the rain). Go see JC next time you need a new car 😃😃 More

New Car Purchase Very happy with the process. They were happy to negotiate and agree pricing before visiting the dealership and had all of my info loaded once I arrive Very happy with the process. They were happy to negotiate and agree pricing before visiting the dealership and had all of my info loaded once I arrived later that day for a pain free colection of the vehicle. More

GM Cerified....bad experience I have a GM certified, 2015 Chevy Traverse. I took it to their service department where I was hoping to get the problem fixed in a few days. They tol I have a GM certified, 2015 Chevy Traverse. I took it to their service department where I was hoping to get the problem fixed in a few days. They told me it was a motor mount that was causing all of my issues and that it was u see warranty and repaired and ready to pick up. I come pick it up and drive home (13 miles) and it is having for similar if not exact....steering wheel won’t make Sharp turns, burning rubber smell, loud noise near steering column...etc. I call the service department back and tell them what’s going on and they tell me to bring it back in. My kids miss dance...I drive back and drop it off again..this time they call me and tell me it’s the power steering pump and that it will be $771.00....I told him that I would get with my husband and call him back. I later called In and told them that we would be picking up the vehicle and repairing it at another time...everything seemed ok and he told me to come by 6. This is when the craziness started. I had the pleasure (not) of working with Michael Beam “Mike”. He never told me that I had any balance at all, I tried to pick up my keys and he told me to follow him..,I noticed we were going towards the cashiers bit didn’t really put anything together until he started telling me that I had to pay my balance before he would give me my keys. I told him that I was not informed or prepared to pay anything and that with the GM certified warranty I thought that the diagnoses was covered...( it has been previously at dealerships). He got mad and picked up a pen in rage and started clicking back and forth towards me and appeared to be shaking mad and said that I was going to pay that this was not fair to his service people. He was getting more upset by the minute and would not release my keys. When he started pointing the pen at me and shaking his skating raging fist at me I decided to walk away and call the Carrollton Police. I did not feel safe here...I felt like he was threatening me and trying to make me pay for something that I never agreed to...but the pen thing put me over he edge I was here with my 3 kids and they were very scared and upset. They didn’t understand what was going on and I couldn’t get them out of there fast enough. I feel like I was definitely treated badly and I know that the employee was in the wrong because he disappeared, never came back, never apologized and did not present himself to the police. This place was highly recommended to us. We are from Bremen and even went to high school with one of the Bells. I am very upset that this happened to me and even more upset that my kids had to witness this. I was treated badly because I couldn’t pay 771.00 a few days before Christmas and he was very upset with me and thought that if he intimidated me enough I would give in. I don’t appreciate being treated like this and the thing that bothers me most is that if my husband came in he would have never been treated this way. I hope that this was a rare “bad experience” and that Michael Beam has misrepresented this company. I am waiting to hear back from the service manager who is trying to see if Chevy will be able to help Resolve the power steering issue...but I’m honestly Scared to come back to this dealership. I have never been treated this badly...I was scared, I was disrespected and my kids were scared. I didn’t do anything to deserve this and I truly hope that this information is relayed to the right people so this doesn’t happen again...to anyone else. All I got was excises about it being a stressful time of year.i still can’t believe this happened and I am really trying to figure out what the next step is to take. I would be concerned if I was Mike Bell because this man refers to himself as”Mike@ and I wasn’t sure if it was the actual Mine Bell or not until I looked over the paperwork. I plan on reaching out to him too but people beware...and I honestly like to ha for My own business but ladies beware.... More

Excellent service Never have a problem getting my car seen about and taken care of in a timely fashion. Very friendly and professional. Just absolutely love them! Never have a problem getting my car seen about and taken care of in a timely fashion. Very friendly and professional. Just absolutely love them! More

Great experience! From start to now, best experience I have had purchasing a vehicle. Darell Camp walked out to meet me upon arrival there back in May. Everything he ad From start to now, best experience I have had purchasing a vehicle. Darell Camp walked out to meet me upon arrival there back in May. Everything he advised me has been 'spot on'! Having been an employee with there in other jobs prior to being on sales allowed him knowledge one usually doesn't encounter! He has continued to stay in touch. Very personable. My first scheduled maintenance was last Sat. Equally impressive and professional. They, too, have already followed up to make sure that went well. Highly recommend this dealership. More