Mike Bell Chevrolet
Carrollton, GA
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Horrible! !! This place avoids you and continually lies to you. Unless you get it in writing you can't believe anything they say. Tore up my truck when they !! This place avoids you and continually lies to you. Unless you get it in writing you can't believe anything they say. Tore up my truck when they changed out the blown engine and threw it back together just to make it work. Caused by air conditioning to stop working and would not fix it unless I was willing to pay their cost for replacing the compressor that was working when I gave it to them. Gave me no written warranty information on the "new" engine that is actually just a "remanufactured" engine they tell you is new. I bought this truck brand new from them (not "remanufactured") with only 11 miles on it with working air conditioning. They said it would take 4-5 days to change the engine. It took them 5 weeks and a day to return my thrown together truck back to me (after several phone calls and dropping by to inquire about when I would get it back). Parts have been put back incorrectly installed, my hood is out of alignment, the a/c blows only hot air, the cooling fans don't work at all.... My engine warranty is only "word of mouth" (not in writing) for supposed 3 yr/36,000 miles. Never again! I would give them a -5. More
My experience with the sales department was really good every time I called this service department I get on put on hold or pass around two or three times every time I called this service department I get on put on hold or pass around two or three times More
Not pleased at all! My car was there for 4 months. When I picked it up it was nasty finger prints on windshield my dash door is not assembled properly. I will have to ta My car was there for 4 months. When I picked it up it was nasty finger prints on windshield my dash door is not assembled properly. I will have to take it back in order for them to correct it. When I call the service department I ALWAYS get voicemail. Not a happy customer More
Schedule an appointment and apparently it is a “window” for service. I have never received a phone call from this dealership concerning status of my new vehicle that was bought at Mike Bell! for service. I have never received a phone call from this dealership concerning status of my new vehicle that was bought at Mike Bell! More
Everyone was very pleasant and professional. I bought my car from Mike Bell and continue to take my car to their service department for maintenance. I like that I can make an appointment to br I bought my car from Mike Bell and continue to take my car to their service department for maintenance. I like that I can make an appointment to bring my car in and my wait is not long. More
Have purchased 3 cars from thus dealership and have received excellent service on them. I still own all three 'a corvette a Tahoe and a Silverado Z71... received excellent service on them. I still own all three 'a corvette a Tahoe and a Silverado Z71... More

