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Mike Burch Ford Blackshear

Blackshear, GA

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Employees
Reviews
Vehicles
4.7
403 Reviews
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304 Ware Street

Blackshear, GA

31516

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Showing 403 reviews

January 18, 2024

Staff was very nice and accommodating but there was some diagnosing issues and I still wonder why 2 gallons of coolant was usedfor an oil leak.. More

by Me
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Parnell
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Jan 24, 2024 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please feel free to call in and speak with us about it. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.

January 17, 2024

Quick, easy process. Even delivered the car to me at a time convenient for me. More

by lisajones1406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Lee, Jake Ball
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Jan 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 17, 2024

Clean,friendly, and very helpful. Will be coming back if I need any work done on my ford More

by RACHELANDELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jarrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sweat, William Walker
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Jan 17, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 17, 2024

He was very helpful and kept me updated with everything because camera was in back stock he’s very professional!!!! More

by Monae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell
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Jan 17, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 17, 2024

Very good dealership. Thought changing oil running into about 2 hours was long and wasn’t prepared to be there that long. Would have brought a book. They are very frien More

by msessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

December 30, 2023

They kept my truck for all of about an hour, my truck has ran fine and the cruise control works great. Thanks Mike Burch Ford! More

by Johny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Burch
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Jan 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

December 17, 2023

Fast and easy service. Didn’t have to wait a month for parts. Fair price More

by ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

November 26, 2023

Good visit this time. Service was quick and customer service at the service desk was better than it has been the last few times. More

by BCARLSON21.BC
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell, Michael Jarrell
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Nov 27, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

November 23, 2023

Things are looking better in the service and parts department with the new people thank God More

by Jwasdin27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jarrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell, William Walker
Report | Print
Nov 27, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

November 23, 2023

Excellent customer service during and after sale. Very professional and courteous Would recommend them to other More

by jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Report | Print
Nov 27, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

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