Mike Burch Ford Blackshear - Service Center
Blackshear, GA
343 Reviews of Mike Burch Ford Blackshear - Service Center
I scheduled on ford app, took truck in and discussed with them the issue and recalls, in about 30 minutes I was getting a confirmation call on phone. Next morning another call discussing issues and if I want them the issue and recalls, in about 30 minutes I was getting a confirmation call on phone. Next morning another call discussing issues and if I wanted to go forward and I said yes and told them I needed truck back in a few days. They repaired it in the time I needed. More
Always very helpful. Great business. Very clean, knowledgeable, and does work in a timely manner. Great business. Very clean, knowledgeable, and does work in a timely manner. More
Communication issues. Brought back my vehicle without completing recall and didnt call me until after it was dropped off. Brought back my vehicle without completing recall and didnt call me until after it was dropped off. More
Worked as quickly as possible to fix my AC and I’m thankful. If you need any work done Mike Burch is the place to go. Its pricey but they get the job done. thankful. If you need any work done Mike Burch is the place to go. Its pricey but they get the job done. More
I took my car in to get looked at. It needed a lot of work. They gave me a fair cash price for it. It needed a lot of work. They gave me a fair cash price for it. More
I can always count on Mike Burch Ford for all of my needs. I drive from Savannah to get work done because of Mike Burch Fords reputation and my past experiences. needs. I drive from Savannah to get work done because of Mike Burch Fords reputation and my past experiences. More
Everyone I interacted with was superb. Harl was very attentive to my concerns and couple of weeks earlier with my truck. This week he took my appt right away for my car and I was in and ou Harl was very attentive to my concerns and couple of weeks earlier with my truck. This week he took my appt right away for my car and I was in and out in less than an hour with its oil change! More
My previous experience with this dealership has been great this time however not so much. Purchased a brand new platinum f150. The truck was levelled and delivered yet the front of the truck was 1.5 inc great this time however not so much. Purchased a brand new platinum f150. The truck was levelled and delivered yet the front of the truck was 1.5 inches higher than the rear. They said “most people do not take a level to the truck” a level was not needed as the error was visually detectable. I also had a cover put on the rear. This was installed incorrectly and would not close properly when the tailgate was closed. Simultaneously I purchased a second brand new truck for my son. He too had a levelling kit installed this time his truck was 1.5 inches higher in the rear than the front. I was made to feel that my dissatisfaction with my purchases was causing me to make issues that did not exist. I paid out of pocket to correct all issues and do not think I will do business with Mile again. More
Service department was fast and efficient. They were able to work me in and have me ready within a day. They were able to work me in and have me ready within a day. More
I recently brought my vehicle in to have the tailgate mechanism repaired, and I couldn’t be more pleased. The staff was professional, courteous, and took the time to explain what needed to be done. They mechanism repaired, and I couldn’t be more pleased. The staff was professional, courteous, and took the time to explain what needed to be done. They answered all of my questions. They ordered the parts and installed them in a timely manner. The tailgate now works perfectly. More