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Mike Burch Ford Blackshear

Blackshear, GA

4.7
403 Reviews
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304 Ware Street

Blackshear, GA

31516

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Showing 403 reviews

July 25, 2023

The service was great they fixed my car and do a wonderful job on it and told me what else that I need to do next More

by jpalmer1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

July 23, 2023

Found the right truck at a fair price. Joey and Burch Ford were professional and courteous. We couldn’t get the paperwork done before the banks closed and they sent the paperwork and temp More

by michael_strawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Lee
Jul 31, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

July 15, 2023

William in service is exceptional as is Nathan who worked on my transmission I already have highly recommended this shop to many people I will be using Mike Burch for all of my work truly went above and beyo More

by bambamearles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William, Nathan
Jul 16, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

July 13, 2023

Service as good. It took a decent amount of time to get the job completed More

by jonboy.amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Mike Burch Ford Blackshear responded

While we're proud you received great service and we appreciate that you would recommend us to others, we’re very sorry to hear of the extended turnaround time on your repair work. Please feel free to call in and discuss it with our Service Manager, Michael Burch. Our goal isn't to be the biggest; its to be the best. And honest, valid feedback helps us meet that goal. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.

June 30, 2023

I would like to get you a very well done job on my car good workman showman More

by dannyharper1952
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Gove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 29, 2023

Excellent service, kind and respectful. Great guys, very helpful. That is about all to say. More

by jdhakin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 29, 2023

Friendly staff. Always have my car serviced with them and they are great!, highly recommend. More

by KWHITLEY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 29, 2023

Love my new Bronco and had a great experience with the dealership. They were very helpful and made the process easy. More

by SKJAMES
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bart Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Lee, Jake Ball
Jun 30, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 29, 2023

Amazing experience! Quick, painless, and efficient! I love my Bronco and the add-ons the Service and Parts Dept did were stellar. My ride has turned several heads and go More

by JG
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Gove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jarrell, Parts Manager, Joey Lee, Jake Ball
Jun 29, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 24, 2023

Bought a truck, and they ain't very helpful with wanting to fix it even though it was agree on when buying it. Then, lying about how long it takes also after being told a time then when I did go get it, the More

by James
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Michael Burch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please feel free to call in and speak with us about it. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.

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