Mike Burch Ford Blackshear - Service Center

They got me scheduled in for a airbag recall very quickly. Day of the appointment they got the job done in a very timely matter. quickly. Day of the appointment they got the job done in a very timely matter. More

Poor customer service for service department. Very uninformative. You have to call repeatedly to get an answer on what’s going on with your vehicle at the service department. To get any response, Very uninformative. You have to call repeatedly to get an answer on what’s going on with your vehicle at the service department. To get any response, you have to go above their head to the owner. More

Have been using Mike Burch Ford for a few years now. Never had anything but great customer service and great experience. Never had anything but great customer service and great experience. More

I drive 45 minutes to have my vehicle serviced at Mike Burch Ford. It is always a pleasure to deal with the service department. Each employee goes above and beyond to ensure customers are satisfied. Burch Ford. It is always a pleasure to deal with the service department. Each employee goes above and beyond to ensure customers are satisfied. More

The best service department. They are very knowledgeable and always call before doing any work on vehicle. I am thankful for good and honest service. They are very knowledgeable and always call before doing any work on vehicle. I am thankful for good and honest service. More

My service appointment was done much faster than in the past. It was handled very professional . past. It was handled very professional . More

Harl was very polite and explained everything well. Good communication with customer. Troubleshooting charge was high for what was done but service pricing was reasonable. Good communication with customer. Troubleshooting charge was high for what was done but service pricing was reasonable. More

He did his job he found out what was wrong and even put in extra work to get my extended warranty company to pay for it thanks again in extra work to get my extended warranty company to pay for it thanks again More

Called about an issue I had discovered and an appointment was scheduled for the next day. Completed all of the scheduled maintenance in a reasonable time frame, and remedied the problem. was scheduled for the next day. Completed all of the scheduled maintenance in a reasonable time frame, and remedied the problem. More

I 1st used this dealership when I moved from FL 3 yrs ago. Excellent customer and service. I will continue to be your customer. ago. Excellent customer and service. I will continue to be your customer. More